# Error loading my discourse during a software update

**URL:** <https://meta.discourse.org/t/error-loading-my-discourse-during-a-software-update/267131>\
**Category:** Product Support\
**Created:** [June 4, 2023, 2:40am UTC](https://meta.discourse.org/t/error-loading-my-discourse-during-a-software-update/267131 "2023-06-04T02:40:52Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![Canapin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/canapin/32/119591_2.png) [@Canapin](https://meta.discourse.org/u/Canapin)\
**Post date:** [June 6, 2023, 12:56pm UTC](https://meta.discourse.org/t/error-loading-my-discourse-during-a-software-update/267131/5 "2023-06-06T12:56:00Z")

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> [@Desray](#):
>
> But the question here is if the one running the discourse has no knowledge of using SSH to perform a manual update.

An admin should have SSH access since it’s required to install Discourse, and also mandatory to upgrade Discourse a couple of times a year.

If an admin has no knowledge of SSH nonetheless, they can ask for help here. 🙂

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