# Error loading the individual group when using allow pm to staff plugin

**URL:** https://meta.discourse.org/t/error-loading-the-individual-group-when-using-allow-pm-to-staff-plugin/259800
**Category:** Support
**Created:** [March 29, 2023, 5:44am UTC](https://meta.discourse.org/t/error-loading-the-individual-group-when-using-allow-pm-to-staff-plugin/259800 "2023-03-29T05:44:26Z")
**Posts on this page:** 1
**Showing post:** 8

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### Author: ![Kushalghosh9899](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kushalghosh9899/32/292844_2.png) [@Kushalghosh9899](https://meta.discourse.org/u/Kushalghosh9899)
#### Post date: [April 4, 2023, 5:31am UTC](https://meta.discourse.org/t/error-loading-the-individual-group-when-using-allow-pm-to-staff-plugin/259800/8 "2023-04-04T05:31:46Z")

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I tried [safe mode](https://meta.discourse.org/t/53504?silent=true) too but still getting the same error.

 ![image](https://global.discourse-cdn.com/meta/original/4X/2/2/d/22d6e2b6858477c292b2a59dafd4109771a9c39f.png)

Kindly help me to resolve this issue as soon as possible as this is getting really critical for us, no one is able to join any of the groups.

Note - I have upgraded all the plugins and my discourse is on latest version as of now.

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_[View the full topic](https://meta.discourse.org/t/error-loading-the-individual-group-when-using-allow-pm-to-staff-plugin/259800)._