# Error: Users can't make new accounts

**URL:** https://meta.discourse.org/t/error-users-cant-make-new-accounts/252981
**Category:** Bug
**Created:** [January 26, 2023, 2:40pm UTC](https://meta.discourse.org/t/error-users-cant-make-new-accounts/252981 "2023-01-26T14:40:14Z")
**Posts on this page:** 1
**Showing post:** 10

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [January 26, 2023, 4:01pm UTC](https://meta.discourse.org/t/error-users-cant-make-new-accounts/252981/10 "2023-01-26T16:01:15Z")

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I see something about `set_default_categories_preferences` in there. Could you try resetting those and see if that helps?

I see a similar issue here:

> [@Signup error: PG::UniqueViolation (ERROR: duplicate key value violates unique constraint](https://meta.discourse.org/t/signup-error-pg-uniqueviolation-error-duplicate-key-value-violates-unique-constraint/172572/3):
>
> Dear Sam, you are great! I caused this problem myself. I set a default watch category for users with Trust\_level\_0. This created a problem and signups failed. So I deleted the watched category for this group and now signups are working.

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