# Error: Users can't make new accounts **URL:** https://meta.discourse.org/t/error-users-cant-make-new-accounts/252981 **Category:** Bug **Created:** [January 26, 2023, 2:40pm UTC](https://meta.discourse.org/t/error-users-cant-make-new-accounts/252981 "2023-01-26T14:40:14Z") **Posts on this page:** 1 **Showing post:** 3
### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger) #### Post date: [January 26, 2023, 2:48pm UTC](https://meta.discourse.org/t/error-users-cant-make-new-accounts/252981/3 "2023-01-26T14:48:09Z")
I saw a similar error with Discourse Encrypt some time ago that didn’t give any visible errors in the console, but it doesn’t look like you have that plugin. Are there any errors in your `/logs`? For the similar previous case, registering with an invite proved to be more revealing if you can give that a shot? > [@Account creation not working with discourse\_encrypt](https://meta.discourse.org/t/account-creation-not-working-with-discourse-encrypt/246520/4): > > I tried to register with invite and it dropped me finally an Internal Server Error slightly_smiling_face With the following error in /logs [Screenshot 2022-11-23 at 11.05.09] play_button Infoplay_button Backtrace Which is probably related with [Discourse Encrypt (for Private Messages)](https://meta.discourse.org/t/discourse-encrypt-for-private-messages/107918) plugin it was an update 12 days ago so when I first updated the site yesterday this is also updated. This plugin is installed on my site but is disabled. I try to comment out in app.yml and see how it works. … --- _[View the full topic](https://meta.discourse.org/t/error-users-cant-make-new-accounts/252981)._