# Error while installing backup

**URL:** <https://meta.discourse.org/t/error-while-installing-backup/190247>\
**Category:** Support\
**Created:** [May 12, 2021, 9:28pm UTC](https://meta.discourse.org/t/error-while-installing-backup/190247 "2021-05-12T21:28:25Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![gerhard](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gerhard/32/119479_2.png) [@gerhard](https://meta.discourse.org/u/gerhard)\
**Post date:** [May 12, 2021, 9:41pm UTC](https://meta.discourse.org/t/error-while-installing-backup/190247/2 "2021-05-12T21:41:30Z")

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> [@DursunCan](#):
>
> Could the problem be caused by the extension not being loaded?

Yes, please add the missing plugins or replace `20210429154322` with `20210420015635` in the backup filename if you don’t want to use those plugins anymore.

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