# Error while updating discourse installation

**URL:** https://meta.discourse.org/t/error-while-updating-discourse-installation/278862
**Category:** Self-hosting
**Created:** [September 13, 2023, 11:40am UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862 "2023-09-13T11:40:43Z")
**Posts on this page:** 10
**Page:** 1

<div class="post-metadata">

### Author: ![Habib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/habib/32/207368_2.png) [@Habib](https://meta.discourse.org/u/Habib)
#### Post date: [September 13, 2023, 11:40am UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862/1 "2023-09-13T11:40:44Z")

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Hello there, this Habib,

I have been trying to update my discourse installation through the link provided in the dashboard, but unfortunately, an error and now I cant go back to site as it says that

# Oops

The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience.

Detailed information about the error was logged, and an automatic notification generated. We’ll take a look at it.

No further action is necessary. However, if the error condition persists, you can provide additional detail, including steps to reproduce the error, by posting a discussion topic in the site’s feedback category.

Please I need your support

Thank you

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### Author: ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [September 13, 2023, 11:42am UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862/2 "2023-09-13T11:42:14Z")

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Can you share what plugins you are using?

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<div class="post-metadata">

### Author: ![Habib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/habib/32/207368_2.png) [@Habib](https://meta.discourse.org/u/Habib)
#### Post date: [September 13, 2023, 12:00pm UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862/3 "2023-09-13T12:00:25Z")

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Am not really sure but I guess category moderator,  
Am still new and still learning about the system, but its a system where we moderate jobs, trainings, tenders among others,

So it was demanding upgrade then I decided to click on the upgrade button

This is the site [comms.southsudanngoforum.org](http://comms.southsudanngoforum.org)

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [September 13, 2023, 12:21pm UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862/4 "2023-09-13T12:21:57Z")

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Hello and welcome @Habib 🙂

Do you have access to the server so you can try an upgrade/rebuild from there?

You could also check your `/logs` page to see if there’s more information in there you could share - [South Sudan NGO Forum - Communication Portal - Communications Portal of the South Sudan NGO Forum](http://comms.southsudanngoforum.org/logs)

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<div class="post-metadata">

### Author: ![Habib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/habib/32/207368_2.png) [@Habib](https://meta.discourse.org/u/Habib)
#### Post date: [September 13, 2023, 1:12pm UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862/5 "2023-09-13T13:12:44Z")

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Let me try to access and see,  
But the link for logs is not opening or displaying anything

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<div class="post-metadata">

### Author: ![Habib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/habib/32/207368_2.png) [@Habib](https://meta.discourse.org/u/Habib)
#### Post date: [September 13, 2023, 1:49pm UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862/6 "2023-09-13T13:49:43Z")

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I ssh in server and tried to upgrade but it says that no such file or directory  
But when I ls after entering discourse, it shows launcher in green and not blue

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<div class="post-metadata">

### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [September 13, 2023, 1:55pm UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862/7 "2023-09-13T13:55:53Z")

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I’m not sure of the significance of the green/blue, but to upgrade from your server you would normally:

```plaintext
cd /var/discourse

```

```plaintext
./launcher rebuild app

```

Could give us a little more detail about your setup? Is it a [standard install](https://meta.discourse.org/t/142537?silent=true)? And do you have any third-party plugins installed?

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<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [September 13, 2023, 1:58pm UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862/8 "2023-09-13T13:58:43Z")

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try this:

```plaintext
cd /var/discourse
ls containers

```

You should have either `app.yml` or `web_only.yml`.

Given that you have `app.yml`, you’ll then do this:

```plaintext
./launcher rebuild app

```

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<div class="post-metadata">

### Author: ![Habib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/habib/32/207368_2.png) [@Habib](https://meta.discourse.org/u/Habib)
#### Post date: [September 13, 2023, 2:02pm UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862/9 "2023-09-13T14:02:59Z")

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Yeah I can see that, but it now says that cannot connect to the docker demon - verify its running and you have access

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<div class="post-metadata">

### Author: ![Habib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/habib/32/207368_2.png) [@Habib](https://meta.discourse.org/u/Habib)
#### Post date: [September 13, 2023, 2:04pm UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862/10 "2023-09-13T14:04:34Z")

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Yeah the command worked, but it now says that cannot connect to the docker demon - verify its running and you have access
