# שגיאות בניסיון להשתמש באחסון S3 מותאם אישית

**URL:** <https://meta.discourse.org/t/errors-trying-to-use-custom-s3-storage/200552>\
**Category:** Product Support\
**Created:** [16 באוגוסט,‏ 2021,‏ 5:39am UTC](https://meta.discourse.org/t/errors-trying-to-use-custom-s3-storage/200552 "2021-08-16T05:39:55Z")\
**Posts on this page:** 1\
**Showing post:** 4

<div class="post-metadata">

**Author:** ![schleifer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schleifer/32/86416_2.png) [@schleifer](https://meta.discourse.org/u/schleifer)\
**Post date:** [17 באוגוסט,‏ 2021,‏ 1:19am UTC](https://meta.discourse.org/t/errors-trying-to-use-custom-s3-storage/200552/4 "2021-08-17T01:19:38Z")

</div>

Given this:

> [@schungx](#):
>
> `xx.xx.xx.xx` is the IP address of the S3 gateway

Then this is _definitely_ wrong:

> [@schungx](#):
>
> `support.xxx.xxx.xxx.xxx:443`

The error message says as much. `getaddrinfo: Name or service not known` is a DNS lookup failure; There will never be a hostname like “support.303.303.303.303”.

Where did you get the “support” part from?

> [@schungx](#):
>
> Should I use the `bucket/folder` formet instead? What should I put in either one?

The [flexify documentation](https://flexify.io/configure-application/) says:

> Change S3 endpoint that your application use to `s3.flexify.io` (on [sic] another hostname shown in the settings).

So you can’t use the admin console to change it, instead read the topic @falco mentions ⏫ and start with:

```plaintext
  DISCOURSE_S3_ENDPOINT: https://s3.flexify.io

```

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_[View the full topic](https://meta.discourse.org/t/errors-trying-to-use-custom-s3-storage/200552)._