# Errors using AI "Timeout::Error" **URL:** \ **Category:** Support\ **Created:** [October 8, 2026, 7:09pm UTC](https://meta.discourse.org/t/errors-using-ai-timeout-error/414284 "2026-10-08T19:09:47Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\ **Post date:** [October 8, 2026, 7:09pm UTC](https://meta.discourse.org/t/errors-using-ai-timeout-error/414284/1 "2026-10-08T19:09:47Z")
Today and for several hours now, my AI bot has stopped working, and almost immediately replies with the following error. But also not consistently.. sometimes when I just ask if it is available it answers but then when I ask my actual question it gives this same error message. A few times it even was able to create the topic title. So something is working but only intermittently. > Sorry, it looks like our system encountered an unexpected issue while trying to reply. > > > **Error details** > > > > Timeout::Error This bot is wired up with claude-sonnet-4-6 and has been working fine for a long time now. Also when I check [https://status.claude.com/](https://status.claude.com/) I see there were issues yesterday but not today. Instinctively my feeling is that it has to do with claude availability but I am not able to pin it down. Here’s the backtrace of a typical error, in case it helps with finding the answer. > **Summary** > > ```plaintext > Message (12 copies reported) > > Job exception: Timeout::Error > > Backtrace > > /var/www/discourse/lib/final_destination/resolver.rb:31:in 'block in FinalDestination::Resolver.lookup' > /var/www/discourse/lib/final_destination/resolver.rb:8:in 'Thread::Mutex#synchronize' > /var/www/discourse/lib/final_destination/resolver.rb:8:in 'FinalDestination::Resolver.lookup' > /var/www/discourse/lib/final_destination/ssrf_detector.rb:128:in 'FinalDestination::SSRFDetector.lookup_ips' > /var/www/discourse/lib/final_destination/ssrf_detector.rb:96:in 'FinalDestination::SSRFDetector.lookup_and_filter_ips' > /var/www/discourse/lib/final_destination/http.rb:12:in 'FinalDestination::HTTP#connect' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/net-http-0.9.1/lib/net/http.rb:1655:in 'Net::HTTP#do_start' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/net-http-0.9.1/lib/net/http.rb:1629:in 'Net::HTTP#start' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/net-http-0.9.1/lib/net/http.rb:1064:in 'Net::HTTP.start' > /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:468:in 'block in DiscourseAi::Completions::Endpoints::Base#perform_completion_request_with_retries' > :168:in 'Kernel#loop' > /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:444:in 'DiscourseAi::Completions::Endpoints::Base#perform_completion_request_with_retries' > /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:196:in 'DiscourseAi::Completions::Endpoints::Base#perform_completion!' > /var/www/discourse/plugins/discourse-ai/lib/completions/llm.rb:258:in 'DiscourseAi::Completions::Llm#generate' > /var/www/discourse/plugins/discourse-ai/lib/agents/bot.rb:292:in 'DiscourseAi::Agents::Bot#reply' > /var/www/discourse/plugins/discourse-ai/lib/ai_bot/playground.rb:667:in 'DiscourseAi::AiBot::Playground#reply_to' > /var/www/discourse/plugins/discourse-ai/app/jobs/regular/create_ai_reply.rb:41:in 'Jobs::CreateAiReply#execute' > /var/www/discourse/app/jobs/base.rb:313:in 'block (2 levels) in Jobs::Base#perform' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/rails_multisite-9.0.0/lib/rails_multisite/connection_management/null_instance.rb:54:in 'RailsMultisite::ConnectionManagement::NullInstance#with_connection' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/rails_multisite-9.0.0/lib/rails_multisite/connection_management.rb:23:in 'RailsMultisite::ConnectionManagement.with_connection' > /var/www/discourse/app/jobs/base.rb:300:in 'block in Jobs::Base#perform' > /var/www/discourse/app/jobs/base.rb:297:in 'Array#each' > /var/www/discourse/app/jobs/base.rb:297:in 'Jobs::Base#perform' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:220:in 'Sidekiq::Processor#execute_job' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:185:in 'block (4 levels) in Sidekiq::Processor#process' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:180:in 'Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:183:in 'block in Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/lib/sidekiq/suppress_user_email_errors.rb:6:in 'Sidekiq::SuppressUserEmailErrors#call' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:182:in 'Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:183:in 'block in Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/lib/sidekiq/discourse_event.rb:6:in 'Sidekiq::DiscourseEvent#call' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:182:in 'Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:183:in 'block in Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/lib/sidekiq/pausable.rb:136:in 'Sidekiq::Pausable#call' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:182:in 'Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:183:in 'block in Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/job/interrupt_handler.rb:9:in 'Sidekiq::Job::InterruptHandler#call' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:182:in 'Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:183:in 'block in Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/metrics/tracking.rb:26:in 'Sidekiq::Metrics::ExecutionTracker#track' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/metrics/tracking.rb:134:in 'Sidekiq::Metrics::Middleware#call' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:182:in 'Sidekiq::Middleware::Chain#traverse' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:173:in 'Sidekiq::Middleware::Chain#invoke' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:184:in 'block (3 levels) in Sidekiq::Processor#process' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:145:in 'block (6 levels) in Sidekiq::Processor#dispatch' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/job_retry.rb:118:in 'Sidekiq::JobRetry#local' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:144:in 'block (5 levels) in Sidekiq::Processor#dispatch' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/config.rb:39:in 'block in ' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:139:in 'block (4 levels) in Sidekiq::Processor#dispatch' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:281:in 'Sidekiq::Processor#stats' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:134:in 'block (3 levels) in Sidekiq::Processor#dispatch' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/job_logger.rb:15:in 'Sidekiq::JobLogger#call' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:133:in 'block (2 levels) in Sidekiq::Processor#dispatch' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/job_retry.rb:85:in 'Sidekiq::JobRetry#global' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:132:in 'block in Sidekiq::Processor#dispatch' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/job_logger.rb:40:in 'Sidekiq::JobLogger#prepare' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:131:in 'Sidekiq::Processor#dispatch' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:183:in 'block (2 levels) in Sidekiq::Processor#process' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:182:in 'Thread.handle_interrupt' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:182:in 'block in Sidekiq::Processor#process' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:181:in 'Thread.handle_interrupt' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:181:in 'Sidekiq::Processor#process' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:86:in 'Sidekiq::Processor#process_one' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:76:in 'Sidekiq::Processor#run' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/component.rb:10:in 'Sidekiq::Component#watchdog' > /var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/component.rb:19:in 'block in Sidekiq::Component#safe_thread' > > ``` I guess it’s time for me to go outside and touch some grass! 🌱