Hi, Reportedly, this is an error message. Oops The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience. Detailed information about the error was logged, and an automatic notification generated. We’ll take a look at it. No further action i…

Did you do that delete all command above? If so, I’m not sure what to think. You might try it again.

Try visiting <your-site>/logs to see what the error is, and report back with that info, which will hopefully provide some more info for those that could help you.

If you changed your ID you may need to remove existing information [afbeelding] Configure Facebook login for Discourse Troubleshooting If the Facebook app API is updated, or the app ID/secret are change, you’ll need to remove existing FacebookUserInfo from your site before users can log in again…

I have already run this command just after changing. Do I need to rebuild now? cd /var/discourse ./launcher enter app rails c FacebookUserInfo.delete_all

[afbeelding] gdpelican: Try visiting <your-site>/logs to see what the error is Yes, there is an error message ActiveRecord::RecordNotUnique (PG::UniqueViolation: ERROR: duplicate key value violates unique constraint "index_facebook_user_infos_on_user_id" DETAIL: Key (user_id)=(27) already ex…

If you can still log in then did it work? Were you required to re-authenticate?

This problem is happening for old member who uses FB for sign in to forum since day 1. As a first time user, I am able to signup/login with new FB acc in the incognito.

[afbeelding] robmc: Were you required to re-authenticate? Learned, it ask for re-auth after above message comes.

I would like to give one more detail that, before it was working fine. Somehow my FB app got deleted from my account, so I created again and followed official tutorial for the integration.

Thanks, I have tried it again. [image]

Exisiting member unable to login via Facebook

Ondersteuning

robmc (Robert McIntosh) 22 september 2018 om 16:50 3

If you changed your ID you may need to remove existing information

You can read the full topic here:

Topic		Antwoorden	Weergaven
How To Fix / Remove All Facebook Logins For Updated AppID Bug	7	1815	23 mei 2018
Configure Facebook login for Discourse Integrations sso , how-to , social-auth	37	332120	3 juni 2026
Facebook suspended my login and now requires a linked test user General	2	676	10 oktober 2021
Login with facebook restricted Support	11	2995	19 maart 2019
Can't login to Discourse ID with Facebook Support discourse-id	9	248	25 november 2025

Exisiting member unable to login via Facebook

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