# Geëxporteerde gegevens naar testinstantie en zie bericht 'Uitgaande e-mail is uitgeschakeld voor niet-personeelsgebruikers'?

**URL:** https://meta.discourse.org/t/exported-data-to-test-instance-and-see-message-outgoing-email-has-been-disabled-for-non-staff-users/279842
**Category:** Support
**Created:** [23 september 2023 om 01:23 UTC](https://meta.discourse.org/t/exported-data-to-test-instance-and-see-message-outgoing-email-has-been-disabled-for-non-staff-users/279842 "2023-09-23T01:23:49Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Sarah\_Jane\_Obligar](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sarah_jane_obligar/32/322409_2.png) [@Sarah\_Jane\_Obligar](https://meta.discourse.org/u/Sarah_Jane_Obligar)
#### Post date: [23 september 2023 om 01:23 UTC](https://meta.discourse.org/t/exported-data-to-test-instance-and-see-message-outgoing-email-has-been-disabled-for-non-staff-users/279842/1 "2023-09-23T01:23:49Z")

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> [@Seeing unexpected message even logged out (Outgoing email has been disabled for non-staff users.)](https://meta.discourse.org/t/seeing-unexpected-message-even-logged-out-outgoing-email-has-been-disabled-for-non-staff-users/242838/2):
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> There is a site setting, disable emails: [Screenshot 2022-10-25 at 01-56-46 Admin - Sandbox Discourse Kit] Switching that to no will send out email as expected, and will not show the banner in question. If that is suddenly showing, perhaps the setting was set on accident, or an admin is do some maintenance. Check that setting, first. slight_smile

Hi Maiki. I also have the same problem. So here’s the thing, we exported our data from prod instance to our test instance. After that in the test instance there is this “outgoing email has been disabled for non-staff users” what could’ve been the problem of exporting?

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### Author: ![maiki](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/maiki/32/233950_2.png) [@maiki](https://meta.discourse.org/u/maiki)
#### Post date: [25 september 2023 om 19:24 UTC](https://meta.discourse.org/t/exported-data-to-test-instance-and-see-message-outgoing-email-has-been-disabled-for-non-staff-users/279842/2 "2023-09-25T19:24:37Z")

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### Author: ![maiki](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/maiki/32/233950_2.png) [@maiki](https://meta.discourse.org/u/maiki)
#### Post date: [25 september 2023 om 19:28 UTC](https://meta.discourse.org/t/exported-data-to-test-instance-and-see-message-outgoing-email-has-been-disabled-for-non-staff-users/279842/3 "2023-09-25T19:28:19Z")

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Hi Sarah, I made this a public #Support topic. 🙂

When a backup of Discourse is restored, email is disabled for non-staff users. This is to prevent having multiple copies of a community sending notifications. 👍

Once a site is properly migrated, or additional steps are made for a staging site that will not notify users (some folks decide to remove most users, for instance), then site operators are able to enable email as needed.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [6 november 2023 om 21:42 UTC](https://meta.discourse.org/t/exported-data-to-test-instance-and-see-message-outgoing-email-has-been-disabled-for-non-staff-users/279842/4 "2023-11-06T21:42:02Z")

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