Is there a way to extend the timeout interval when Discourse waits for the SMTP server to return the acknowledgment a email message has been submitted? Alternatively, is there a way to configure Discourse to not require this acknowledgment. I’m experiencing a problem where my Discourse instance is…

[image] Mark Alldritt: Is there a way to extend the timeout interval when Discourse waits for the SMTP server to return the acknowledgment a email message has been submitted We recently added SMTP timeout customization, but that is about making the actual SMTP connection: [image…

[image] Falco: Sounds like your problem is after the connection is established and the problem is on the send transaction timeout? Yes, as far as I can tell. The connection is established, the email message is submitted but there is a Net::Timeout error reported after that. Using the discou…

Thanks for checking. I agree, my Email provider seems to be the cause of the problem in the it is not responding quickly enough following an email submission. I can only summize that the problem is somehow load related in that some days I don’t experience the problem. Changing Email providers is …

Moving to a new mail provider seems like the only solution to this issue, but that requires that I reconfigure the mail provider for my entire domain which is a task I would like to avoid. Is there some change I can make the Discourse’s code handing outgoing mail to have it ignore mail submission f…

[image] Mark Alldritt: but that requires that I reconfigure the mail provider for my entire domain which is a task I would like to avoid. What are you basing the above statement on? You can only really receive mail against one set of infra per domain/subdomain, but several services can relay …

I attempted this at one point in the past and misconfigured things and was not able to figure it out, hence my reluctance to change anything. I would also prefer the Discourse emails to originate from my company domain, but give that isn’t going to work any more I’ll try again to do as you suggest a…

I’ve created a email subdomain using RackSpace Cloud and confirmed that I can send mail through it from my Mac using Apple Mail and curl. I’ve also confirmed I can send mail from my server using curl. However, I’m getting this error from discourse-doctor: Testing sending to support@latenightsw.co…

@Falco how do I make this change to my Discourse configuration? I cannot find any documentation for a setting I can add to my app.yml file.

Extending SMTP timeout

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Falco (Falco) September 16, 2022, 6:27pm 4

I couldn’t find any related changes in the mail and net/smtp ruby gems. Maybe your SMTP server is misbehaving? Would be possible for you to migrate to another one?

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Extending SMTP timeout

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