# External system avatars url setting

**URL:** https://meta.discourse.org/t/external-system-avatars-url-setting/225307
**Category:** Support
**Created:** [April 26, 2022, 12:22pm UTC](https://meta.discourse.org/t/external-system-avatars-url-setting/225307 "2022-04-26T12:22:53Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Yaoqi\_Yan](https://avatars.discourse-cdn.com/v4/letter/y/898d66/32.png) [@Yaoqi\_Yan](https://meta.discourse.org/u/Yaoqi_Yan)
#### Post date: [April 26, 2022, 12:22pm UTC](https://meta.discourse.org/t/external-system-avatars-url-setting/225307/1 "2022-04-26T12:22:53Z")

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I set external system avatars url as bellow screenshot. No letter avatar is generated.  
/letter\_avatar\_proxy/v2/letter/{first\_letter}/{color}/{size}.png

 ![Screen Shot 2022-04-26 at 8.15.22 PM](https://global.discourse-cdn.com/meta/original/4X/9/8/7/9870e7a3138236cc25d65dae871ed0d3554b754a.png)

May I know how to fix it?

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<div class="post-metadata">

### Author: ![Yaoqi\_Yan](https://avatars.discourse-cdn.com/v4/letter/y/898d66/32.png) [@Yaoqi\_Yan](https://meta.discourse.org/u/Yaoqi_Yan)
#### Post date: [April 26, 2022, 1:10pm UTC](https://meta.discourse.org/t/external-system-avatars-url-setting/225307/2 "2022-04-26T13:10:05Z")

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disable bellow item

### external system avatars enabled

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<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [May 26, 2022, 1:10pm UTC](https://meta.discourse.org/t/external-system-avatars-url-setting/225307/3 "2022-05-26T13:10:51Z")

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