# Fails to send email if 2 emoji in title (warning would be helpful)

**URL:** https://meta.discourse.org/t/fails-to-send-email-if-2-emoji-in-title-warning-would-be-helpful/389922
**Category:** Bug
**Tags:** automation
**Created:** [November 28, 2025, 11:36pm UTC](https://meta.discourse.org/t/fails-to-send-email-if-2-emoji-in-title-warning-would-be-helpful/389922 "2025-11-28T23:36:56Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![ZeroDean](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zerodean/32/527869_2.png) [@ZeroDean](https://meta.discourse.org/u/ZeroDean)
#### Post date: [November 28, 2025, 11:36pm UTC](https://meta.discourse.org/t/fails-to-send-email-if-2-emoji-in-title-warning-would-be-helpful/389922/1 "2025-11-28T23:36:56Z")

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I have sent emails via automation with **one** emoji in the title successfully.

I recently added a second emoji for a message. That message never gets sent. Took me a while to notice.

In attempting to send the message manually, I was given a very helpful warning along the lines of “cannot send message with 2 emoji in title”.

I understand why this kind of warning wouldn’t be present before an attempted automation, but it would be very helpful if this was explicitly mentioned on the automation interface rather than simply failing and leaving users guessing why.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [December 1, 2025, 12:40am UTC](https://meta.discourse.org/t/fails-to-send-email-if-2-emoji-in-title-warning-would-be-helpful/389922/2 "2025-12-01T00:40:10Z")

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> [@ZeroDean](#):
>
> but it would be very helpful if this was explicitly mentioned on the automation interface rather than simply failing and leaving users guessing why.

Yeah absolutely agree.

 ![image](https://global.discourse-cdn.com/meta/original/4X/f/3/3/f33d730db627204eee0633ef781114967d2b72e8.png)

We have some tracking here, but I think it would be super nice to have something like:

87 today  
(12 recent errors ← clickable)

Just confirming though, were there any errors in `/logs` about the problem?

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### Author: ![ZeroDean](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zerodean/32/527869_2.png) [@ZeroDean](https://meta.discourse.org/u/ZeroDean)
#### Post date: [December 1, 2025, 5:49am UTC](https://meta.discourse.org/t/fails-to-send-email-if-2-emoji-in-title-warning-would-be-helpful/389922/3 "2025-12-01T05:49:12Z")

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> [@sam](#):
>
> Just confirming though, were there any errors in `/logs` about the problem?

I’ve been running Discourse for a month now (new user, hosted service) and this is the first I’ve heard of the email logs. Apparently I’m blind.

And no. There’s a lot of data in there currently, but I could not find any reference to the ~40 automated messages that did not go out due to the double emoji in the subject.

It’s possible I’m missing them. I can do a specific test for it later if necessary.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [December 1, 2025, 6:08am UTC](https://meta.discourse.org/t/fails-to-send-email-if-2-emoji-in-title-warning-would-be-helpful/389922/4 "2025-12-01T06:08:21Z")

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Oh no not in the email logs, if it would be anywhere it would be in `https://yoursite/logs` which is where all the system logs live.

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### Author: ![ZeroDean](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zerodean/32/527869_2.png) [@ZeroDean](https://meta.discourse.org/u/ZeroDean)
#### Post date: [December 4, 2025, 12:25am UTC](https://meta.discourse.org/t/fails-to-send-email-if-2-emoji-in-title-warning-would-be-helpful/389922/5 "2025-12-04T00:25:02Z")

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I checked and was unable to identify any line that seemed to specifically reference that error.

Would it help if I specifically tried to generate the issue to 100% confirm whether it shows up in /logs or not?

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [January 1, 2026, 10:19pm UTC](https://meta.discourse.org/t/fails-to-send-email-if-2-emoji-in-title-warning-would-be-helpful/389922/6 "2026-01-01T22:19:45Z")

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It’s actually a great idea! 👍

[https://github.com/discourse/discourse/pull/36938](https://github.com/discourse/discourse/pull/36938)

The diff looks big but it’s mostly because I centralized how we log in the #automation plugin so that we always have the `[discourse-automation]` prefix so all the logs can be searched with it.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [January 19, 2026, 10:54pm UTC](https://meta.discourse.org/t/fails-to-send-email-if-2-emoji-in-title-warning-would-be-helpful/389922/8 "2026-01-19T22:54:35Z")

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@here the above PR has been merged 😉

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [January 22, 2026, 8:00am UTC](https://meta.discourse.org/t/fails-to-send-email-if-2-emoji-in-title-warning-would-be-helpful/389922/10 "2026-01-22T08:00:37Z")

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