# 关于允许员工在个人消息中添加标签的功能反馈

**URL:** https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576
**Category:** Feature
**Created:** [2018年二月26日 18:20 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576 "2018-02-26T18:20:03Z")
**Posts on this page:** 15
**Page:** 1

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [2018年二月26日 18:20 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/1 "2018-02-26T18:20:03Z")

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@vinothkannans I have now upgraded and started testing the new feature allowing staff to tag personal messages. I’ve been looking forward to this for a long time and it’s looking good so far! Nice work. 🌻

Some things I noticed:

- 🐛 maybe a bug - the tags used by staff in PMs show up in the /tags list, also for regular (and anonymous) users. If a user doesn’t have permission to see tagged messages or topics the tag should not be visible at all to that user. (this is, btw, the case in the tags pulldown search - in my test the tag did not show up there)
- there is no UI for getting to PM tags and lists of PMs that have a particular tag, except via the link below the message title when looking at a message or message lists. Intuition tells me there should be a [https://meta.discourse.org/messages/tags](https://meta.discourse.org/messages/tags) and/or [Profile - tobiaseigen - Discourse Meta](https://meta.discourse.org/u/tobiaseigen/messages/tags) page
- there is no bulk action available for PMs to bulk change/append tags which would be hugely helpful to staff trying to get organized with handling a backlog of messages. There are other bulk actions that would also be very handy to have (e.g. bulk delete, bulk assign, bulk solve, bulk add/remove user or group from message, etc).
- I don’t know if it’s possible to have staff only tags, ideally organized into tag groups for easy management and for limiting who can see them - if so can someone show me how to set this up?

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [2018年二月26日 20:02 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/2 "2018-02-26T20:02:00Z")

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Note @techAPJ will be taking this over as @vinothkannans is busy on other adventures

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### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [2018年二月28日 03:49 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/4 "2018-02-28T03:49:56Z")

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> [@tobiaseigen](#):
>
> there is no bulk action available for PMs to bulk change/append tags which would be hugely helpful to staff trying to get organized with handling a backlog of messages.

There actually is (the same Select All/Append Tags functionality works on PMs) but the tag needs to already exist, which is a bug in itself.

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [2018年二月28日 06:39 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/5 "2018-02-28T06:39:44Z")

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Thanks, Hawk, but I don’t see it - there is no admin wrench that I can see in PMs. All I can do is archive. Am I missing something?

Here are my messages with a message selected, including one with a tag. No admin wrench.

 ![47%20PM](https://global.discourse-cdn.com/meta/original/3X/9/a/9a99c999e4f363a86a9044c55a5c389db3e573ad.png)

and here are some topics with some topics selected, with the admin wrench and bulk actions popup.

 ![52%20PM](https://global.discourse-cdn.com/meta/original/3X/8/4/84c1f81aea8843ad491919f26815abc2d1924098.png) ![08%20PM](https://global.discourse-cdn.com/meta/original/3X/c/2/c2cd215bcde48239c37ad5a8302f57c6c8586108.jpg)

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### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [2018年二月28日 06:42 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/6 "2018-02-28T06:42:20Z")

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So this is interesting. I see the same thing unless I do a search across my inboxes.

Once I have search results I can select them and I get the Bulk Actions modal.

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [2018年二月28日 06:45 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/7 "2018-02-28T06:45:08Z")

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Ah, great! So you mean this - when you do a search of your messages you can then select some messages and see the bulk actions. I see that now and it might help as a start. Thanks! But yes, it would be a help to be able to get to the admin wrench and bulk actions directly when you’re in your messages.

 ![13%20PM](https://global.discourse-cdn.com/meta/original/3X/a/d/adc1ff04c8769f99b93f80dcbe2d6c3d76b3291f.jpg)

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### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [2018年二月28日 06:45 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/8 "2018-02-28T06:45:57Z")

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Yup, that’s what I mean.

I agree that it should be by default without search. I think this is a bug.

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### Author: ![sandeep14](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@sandeep14](https://meta.discourse.org/u/sandeep14)
#### Post date: [2018年二月28日 12:39 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/9 "2018-02-28T12:39:38Z")

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trying to get organized with handling a backlog of messages.

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [2018年二月28日 14:13 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/10 "2018-02-28T14:13:49Z")

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Personally, I think this behavior you are describing is actually a bug… the bulk actions on the search results should not be showing up for messages at all, because the bulk actions available are for topics, not messages. I wrote about this previously:

> [@Advanced search and admin bulk update options don't make sense for messages](https://meta.discourse.org/t/advanced-search-and-admin-bulk-update-options-dont-make-sense-for-messages/53730):
>
> When at some stage messaging gets more love and attention, here’s one feature that would be worth fixing. Repro: logged in as staff, go to advanced search and filter by “are in my messages” select the selection icon, select one or more messages select the admin wrench see bulk update options which are all oriented to discussion topics, not messages - see screenshot Options I’d expect/hope to see here: move to inbox move to archive delete messages add users/groups to message remove users/gro…

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### Author: ![oburt](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/oburt/32/120052_2.png) [@oburt](https://meta.discourse.org/u/oburt)
#### Post date: [2018年四月30日 16:08 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/11 "2018-04-30T16:08:42Z")

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Not sure if this is an oversight or purposeful (or I’m missing something), but on the mobile PM list view, tags are not displayed at all. You can only see them if you go into the full message itself, which makes this feature much less useful as an organizational tool if you can only benefit from it on desktop.

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### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [2018年四月30日 20:06 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/12 "2018-04-30T20:06:33Z")

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Good point. I think it’s just an oversight. @techAPJ?

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2018年四月30日 21:19 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/13 "2018-04-30T21:19:41Z")

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Yes we should fix this if we can @techapj

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### Author: ![techAPJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/techapj/32/342990_2.png) [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [2018年五月1日 13:32 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/14 "2018-05-01T13:32:05Z")

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Done in

[https://github.com/discourse/discourse/commit/83c79af980128b045bd550503fe83bc9b0165568](https://github.com/discourse/discourse/commit/83c79af980128b045bd550503fe83bc9b0165568)

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### Author: ![tiagofreitas87](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tiagofreitas87/32/174637_2.png) [@tiagofreitas87](https://meta.discourse.org/u/tiagofreitas87)
#### Post date: [2020年四月20日 07:14 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/15 "2020-04-20T07:14:26Z")

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UI 并未根据 @tobiaseigen 的建议进行改进，这些建议对于将消息用作团队的共享邮箱非常有用。  
有任何计划吗？  
谢谢

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [2020年四月22日 15:58 UTC](https://meta.discourse.org/t/feedback-on-feature-enabling-staff-to-add-tags-to-personal-messages/81576/16 "2020-04-22T15:58:17Z")

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没错——你说得有道理。据我所知，我在原帖中提出的建议至今仍未得到任何回应……我刚刚确认过。此外，@HAWK 后来指出的问题也值得注意：通过高级搜索，可以对消息批量执行主题操作。如果将这些操作用于消息本不适用的场景（例如将大量消息添加到某个分类或归档），可能会引发意想不到的后果。
