We’re starting to recommend hosted Discourse to our clients. The idea being we don’t offer them support for it as they’d be paying you. Nearly all of them are asking things like:
Is there a support site for discourse - I’m trying to find a way to be notified via email of certain postings - but in general I’m not seeing any links for support/instructions.
Discourse.org itself has a “Contact Us” link in a dropdown in the navigation, but the dropdown only shows up when you click it, so I think customers are having a hard time on how to get support from you folks. Perhaps “Contact Us” should be a top-level link as only very saavy folks would likely assume “A lot of companies put Contact under About”.