# First Response Time - Clarification
**URL:** https://meta.discourse.org/t/first-response-time-clarification/126178
**Category:** Support
**Created:** [August 19, 2019, 3:02pm UTC](https://meta.discourse.org/t/first-response-time-clarification/126178 "2019-08-19T15:02:45Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@ThePerfectJim](https://meta.discourse.org/u/ThePerfectJim)
#### Post date: [August 19, 2019, 3:02pm UTC](https://meta.discourse.org/t/first-response-time-clarification/126178/1 "2019-08-19T15:02:45Z")
Hi everyone,
As a new member here and as a moderator on our community I would like to ask if the data on the first response time is calculated based on the time it takes for first post-reply or if by moving a post to an already existing topic would count as a reply.
Any more clarification on how this data is calculated or any advise on how to improve it would be really helpful!
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### Author:  [@simon](https://meta.discourse.org/u/simon)
#### Post date: [August 19, 2019, 5:50pm UTC](https://meta.discourse.org/t/first-response-time-clarification/126178/2 "2019-08-19T17:50:56Z")
> [@ThePerfectJim](#):
>
> I would like to ask if the data on the first response time is calculated based on the time it takes for first post-reply or if by moving a post to an already existing topic would count as a reply.
Time to first response is calculated by subtracting the value of the topic’s `created_at` field from the value of the `created_at` field of the topic’s first reply. If you move a post to an existing topic that does not yet have a reply, that post’s `created_at` field will be used to calculate the response time for the topic. Only ‘regular’ posts are counted as responses - ‘small action’ posts that are added by Discourse are not counted as replies.
For details about the query that is used, have a look at this topic: [Time to response](https://meta.discourse.org/t/time-to-response/120808).
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### Author:  [@NatyC](https://meta.discourse.org/u/NatyC)
#### Post date: [September 5, 2019, 3:25pm UTC](https://meta.discourse.org/t/first-response-time-clarification/126178/3 "2019-09-05T15:25:49Z")
Hi @simon
Question 1: If someone creates the post A in the Bug category and we first reply there but then move it to a different category: Is this post A included in - First Time Response - data of of the Bug category?
Question 2: If I first reply in the "Report a Bug " category and then move it to the “Current Bug” category. Is this post taken into consideration in the - First Time Response - report of “Current Bug”? If yes…how?
Thank you for your help!
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### Author:  [@simon](https://meta.discourse.org/u/simon)
#### Post date: [September 5, 2019, 9:13pm UTC](https://meta.discourse.org/t/first-response-time-clarification/126178/4 "2019-09-05T21:13:38Z")
> [@NatyC](#):
>
> If someone creates the post A in the Bug category and we first reply there but then move it to a different category: Is this post A included in - First Time Response - data of of the Bug category?
These are good questions. I had to search the code to find the answer. When a post is moved from a topic in one category to a topic in another category, that post will be included in the Time to First Response report for the new category if the post was created _after_ the topic that you moved the post to was created. If the post was created _before_ the topic was created, it will be excluded from the report. If this wasn’t the case, moving a post to a new topic could create a negative response time. The relevant code is here: [discourse/app/models/topic.rb at main · discourse/discourse · GitHub](https://github.com/discourse/discourse/blob/master/app/models/topic.rb#L1265).
One thing to note when running the reports is that the results are cached for 35 minutes. You will need to wait for 35+ minutes after running the report for a specific category so that you can get fresh results.
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [October 5, 2019, 9:13pm UTC](https://meta.discourse.org/t/first-response-time-clarification/126178/5 "2019-10-05T21:13:39Z")
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