# \[Fixed\] Can't send an email by Discourse

**URL:** https://meta.discourse.org/t/fixed-cant-send-an-email-by-discourse/51967
**Category:** Support
**Created:** [October 24, 2016, 4:25pm UTC](https://meta.discourse.org/t/fixed-cant-send-an-email-by-discourse/51967 "2016-10-24T16:25:51Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![jpaulo](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@jpaulo](https://meta.discourse.org/u/jpaulo)
#### Post date: [October 24, 2016, 4:25pm UTC](https://meta.discourse.org/t/fixed-cant-send-an-email-by-discourse/51967/1 "2016-10-24T16:25:51Z")

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Hi I just started using Discourse and everything went well but the email. My SMTP server is from AWS SES, my Discourse server is located in AWS as well but I can’t recieve emails coming from Discourse and I don’t know where to look for solutions.

What I have done so far:

- Checked the app.yml file multiple times and rebuilt the application.
- Trail the production.log, sent an email and got this:

> Started POST “/admin/email/test” for IP at 2016-10-17 21:45:37 +0000  
> Processing by Admin::EmailController#test as _/_  
> Parameters: {“email\_address”=\>“[xxxxxx@gmail.com](mailto:xxxxxx@gmail.com)”}

> Sent mail to [xxxxxx@gmail.com](mailto:xxxxxx@gmail.com) (2943.4ms)  
> Rendered text template (0.0ms)  
> Completed 200 OK in 3166ms (Views: 2.6ms | ActiveRecord: 13.6ms)

So no error on the log.

- I ssh in my Discourse machine and could send an email using the command line and the same credentials Discourse have. So it shouldn’t be the machine or domain because I could send it and recieve it normally.

What else can I do? Am I missing something?

Thanks!

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### Author: ![neil](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/neil/32/102150_2.png) [@neil](https://meta.discourse.org/u/neil)
#### Post date: [October 24, 2016, 6:56pm UTC](https://meta.discourse.org/t/fixed-cant-send-an-email-by-discourse/51967/2 "2016-10-24T18:56:59Z")

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Do you see the test email logged as “sent” in admin? Or is it in the “skipped” logs, like this:

 ![](https://global.discourse-cdn.com/meta/original/3X/d/6/d684f9bd8cf44020cb6bc0e67f4abb7593f797c1.jpg)

You might see a reason for the failure in one of those tabs.

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### Author: ![jpaulo](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@jpaulo](https://meta.discourse.org/u/jpaulo)
#### Post date: [October 24, 2016, 9:18pm UTC](https://meta.discourse.org/t/fixed-cant-send-an-email-by-discourse/51967/3 "2016-10-24T21:18:41Z")

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It was on skipped with this error message:

> Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-1: [sender@email.com](mailto:sender@email.com), [target@email.com](mailto:target@email.com)

I will look into it, thanks

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### Author: ![jpaulo](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@jpaulo](https://meta.discourse.org/u/jpaulo)
#### Post date: [October 25, 2016, 4:01pm UTC](https://meta.discourse.org/t/fixed-cant-send-an-email-by-discourse/51967/4 "2016-10-25T16:01:01Z")

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It was a problem in my Discourse config on app.yml, now everything is working fine, thanks!

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [October 25, 2016, 4:12pm UTC](https://meta.discourse.org/t/fixed-cant-send-an-email-by-discourse/51967/5 "2016-10-25T16:12:40Z")

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