# Flags in Auto-assigned topics can't be handled by other moderators

**URL:** <https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848>\
**Category:** Bug\
**Created:** [2017年十月11日 15:11 UTC](https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848 "2017-10-11T15:11:23Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![schyllberg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schyllberg/32/77133_2.png) [@schyllberg](https://meta.discourse.org/u/schyllberg)\
**Post date:** [2017年十月11日 15:11 UTC](https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848/1 "2017-10-11T15:11:23Z")

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Since the last update, posts that in topics that for tagging reasons gets assigned to a moderator can’t be handled by another moderator. As the assign-function is out of our control, this causes quite a few issues for us. Any ideas here?

 ![image](https://global.discourse-cdn.com/meta/original/3X/e/5/e55355b82a904cecb11278947180d7b72f76045a.png)

Sebastian  
Infinite Flight Community Moderator.

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**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [2017年十月12日 01:10 UTC](https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848/2 "2017-10-12T01:10:02Z")

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This is @eviltrout’s code.

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**Author:** ![eviltrout](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/eviltrout/32/5275_2.png) [@eviltrout](https://meta.discourse.org/u/eviltrout)\
**Post date:** [2017年十月12日 20:22 UTC](https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848/3 "2017-10-12T20:22:57Z")

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Ah, in this case I think we need an option to disable locking of topics while assigned to other staff. I’ll get it done shortly.

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**Author:** ![schyllberg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schyllberg/32/77133_2.png) [@schyllberg](https://meta.discourse.org/u/schyllberg)\
**Post date:** [2017年十月12日 21:13 UTC](https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848/4 "2017-10-12T21:13:29Z")

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Hello!  
For us, it would be better if topics weren’t auto-assigned in the first place. Making it unable to be closed due to someone else being assigned would just cause more issues.

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**Author:** ![eviltrout](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/eviltrout/32/5275_2.png) [@eviltrout](https://meta.discourse.org/u/eviltrout)\
**Post date:** [2017年十月13日 14:31 UTC](https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848/5 "2017-10-13T14:31:26Z")

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> [@schyllberg](#):
>
> For us, it would be better if topics weren’t auto-assigned in the first place.

I’m not sure I understand fully - if you don’t want auto-assigning why not just disable that feature? Can you not just set `assigns_by_staff_mention` to false?

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**Author:** ![eviltrout](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/eviltrout/32/5275_2.png) [@eviltrout](https://meta.discourse.org/u/eviltrout)\
**Post date:** [2017年十月13日 14:47 UTC](https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848/6 "2017-10-13T14:47:58Z")

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I’ve also added a new site setting to prevent assigning a topic from locking flags:

[https://github.com/discourse/discourse-assign/commit/246de40653dafce109c3e3d19a9559ee2028e832](https://github.com/discourse/discourse-assign/commit/246de40653dafce109c3e3d19a9559ee2028e832)

Set `assign locks flags` to false and any staff member can handle flags regardless of who the topic is assigned to.

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**Author:** ![schyllberg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schyllberg/32/77133_2.png) [@schyllberg](https://meta.discourse.org/u/schyllberg)\
**Post date:** [2017年十月13日 14:52 UTC](https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848/7 "2017-10-13T14:52:28Z")

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Thanks! This will help a lot.

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**Author:** ![Ivan\_Rapekas](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ivan_rapekas/32/248924_2.png) [@Ivan\_Rapekas](https://meta.discourse.org/u/Ivan_Rapekas)\
**Post date:** [2017年十月26日 07:32 UTC](https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848/8 "2017-10-26T07:32:31Z")

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Hi, did anybody use flagged report assignment on [beta13](https://github.com/discourse/discourse/compare/fb5b9b6d060925f363ded9418ba0aa82a79c473e...tests-passed)? First I flagged a post, then assign this flagged report to somebody from the staff. After assignment the assignee receives a notification with instructions but there is no any link to original post.

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**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [2018年六月12日 21:59 UTC](https://meta.discourse.org/t/flags-in-auto-assigned-topics-cant-be-handled-by-other-moderators/71848/9 "2018-06-12T21:59:31Z")

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