# Flush bouncing user mail address

**URL:** https://meta.discourse.org/t/flush-bouncing-user-mail-address/173492
**Category:** Support
**Created:** [December 16, 2020, 1:47pm UTC](https://meta.discourse.org/t/flush-bouncing-user-mail-address/173492 "2020-12-16T13:47:39Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Andro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/andro/32/173721_2.png) [@Andro](https://meta.discourse.org/u/Andro)
#### Post date: [December 16, 2020, 1:47pm UTC](https://meta.discourse.org/t/flush-bouncing-user-mail-address/173492/1 "2020-12-16T13:47:39Z")

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How to remove mail that keeps bouncing from an invalid address from the queue? it messes up my sending reputation with Amazon SES.

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [December 16, 2020, 1:53pm UTC](https://meta.discourse.org/t/flush-bouncing-user-mail-address/173492/2 "2020-12-16T13:53:35Z")

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[Handling bouncing e-mails](https://meta.discourse.org/t/handling-bouncing-e-mails/45343) has some information.

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### Author: ![Andro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/andro/32/173721_2.png) [@Andro](https://meta.discourse.org/u/Andro)
#### Post date: [December 18, 2020, 3:02am UTC](https://meta.discourse.org/t/flush-bouncing-user-mail-address/173492/3 "2020-12-18T03:02:16Z")

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Thank you. Does not answer my question. Does Discourse retry, and can this be configured? I had read that link before, but I am unable to find those topics.

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### Author: ![omarfilip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/omarfilip/32/208019_2.png) [@omarfilip](https://meta.discourse.org/u/omarfilip)
#### Post date: [December 18, 2020, 3:23am UTC](https://meta.discourse.org/t/flush-bouncing-user-mail-address/173492/4 "2020-12-18T03:23:11Z")

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I don’t know how to flush one, but you can flush all:

> [@Delete outgoing emails](https://meta.discourse.org/t/delete-outgoing-emails/44394/2):
>
> Easiest way to remove emails from the outbound queue is to flush redis # ssh into your server cd /var/discourse ./launcher enter app redis-cli flushall

Deactivate that bouncing email first in the user’s admin page so it doesn’t get queued again.

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### Author: ![Andro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/andro/32/173721_2.png) [@Andro](https://meta.discourse.org/u/Andro)
#### Post date: [December 18, 2020, 3:24am UTC](https://meta.discourse.org/t/flush-bouncing-user-mail-address/173492/5 "2020-12-18T03:24:49Z")

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> [@omarfilip](#):
>
> I don’t know how to flush one, but you can flush all:

Perfect. Just what I need. Thanks.