# Follow up "open" tickets

**URL:** https://meta.discourse.org/t/follow-up-open-tickets/138451
**Category:** Support
**Created:** [January 13, 2020, 12:57pm UTC](https://meta.discourse.org/t/follow-up-open-tickets/138451 "2020-01-13T12:57:13Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![david](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/david/32/157490_2.png) [@david](https://meta.discourse.org/u/david)
#### Post date: [January 13, 2020, 1:05pm UTC](https://meta.discourse.org/t/follow-up-open-tickets/138451/2 "2020-01-13T13:05:55Z")

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> [@wlandgraf](#):
>
> how do you people (and Discourse) team “close” tickets

You can use the `close` button, or

> [@Discourse Solved](https://meta.discourse.org/t/discourse-solved-accepted-answer-plugin/30155):
>
> discourse2Summary Discourse Solved allows users to accept solutions on topics in designated categories.open_bookInstall Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Enabling Solved The Solved plugin can be enabled from its settings, accessed from your admin/plugins page: After enabling the plugin, to switch on Solved for all categories use the allow solved on all topics site setting. Alternati…

> [@wlandgraf](#):
>
> list the open/pending tickets.

When you install the `solved` plugin, try the `show filter by solved status` setting

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_[View the full topic](https://meta.discourse.org/t/follow-up-open-tickets/138451)._
