Hello i’m trying to open my forum and its stuck on loading screen https://sh3ll.cloud [image] i tried to open it from another device , same problem ! what should i do ?

Most of the time this will be caused by something custom, like a theme component. Try safe mode to do some debugging: https://sh3ll.cloud/safe-mode More info: [이미지] Using Safe Mode to troubleshoot issues with themes and plugins Site Management bookmark This …

[이미지] Bas van Leeuwen: Try safe mode to do some debugging: https://sh3ll.cloud/safe-mode same problem

but the site still working on my browser i guess it cached !

When a Discourse forum isn’t working, sometimes you can still browse the cached version. Did you try rebuilding your app to fix the issue? Is it a standard install ?

[image] i got these problems IDK if it the cause the problem or not.

ok i will try to rebuild the app now.

i tried to rebuild the app and same problem

Strange, when I use safe-mode it seems to work. [Screenshot 2023-07-07 at 15.24.15]

Well, at least that’s different than a “loading home screen” :smiley: Could you try safe mode in a different browser, in an incognito window and ideally on a different device?

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제품 지원

Bas (Bas van Leeuwen) 7월 7, 2023, 12:49오후 2

대부분의 경우 테마 컴포넌트와 같은 사용자 정의 요소로 인해 발생합니다.

안전 모드를 사용해 디버깅을 해보세요: https://sh3ll.cloud/safe-mode

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