I’m trying to figure out how to ‘mute’ a category so that it’s not included in our digest emails.
We offer customer support in our forums and threads can get very long — those threads then in turn sweep our /top list, from which I understand digest emails are generated.
Is there a setting so that a given category is not included in the digest summary emails? I’m referring, here, to the emails sent to users who have not visited or been active in X amount of time — not regular email notifications (those are fine).
Thanks for any help!