# G Suite/google cloud

**URL:** https://meta.discourse.org/t/g-suite-google-cloud/59585
**Category:** Support
**Tags:** unsupported-install
**Created:** [March 20, 2017, 11:12pm UTC](https://meta.discourse.org/t/g-suite-google-cloud/59585 "2017-03-20T23:12:28Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![travisdeeth](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@travisdeeth](https://meta.discourse.org/u/travisdeeth)
#### Post date: [March 20, 2017, 11:12pm UTC](https://meta.discourse.org/t/g-suite-google-cloud/59585/1 "2017-03-20T23:12:28Z")

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I am attempting to configure Discourse which is running through google cloud to use SMTP through G Suite. I am editing the “discourse.conf” found in “/opt/bitnami/apps/discourse/htdocs/config” to contain the following information;

```
smtp_address = "smtp.gmail.com"
smtp_port = 587
smtp_domain = *****.org
smtp_user_name = ' ******@*****.org'
smtp_password = ' ********************'
smtp_enable_start_tls = true

```

When I use the above information the test email successfully goes through! But when I go to register, Discourse says it’s sending a confirmation email, but it never does.

I have also tried ports 465 and 2525 w/ the above information. I have also tried smtp\_address = “[smtp-relay.gmail.com](http://smtp-relay.gmail.com)”

The sections that contain asterisks are obviously to protect my private information.

> **[Send email from a printer, scanner, or app  |  Gmail  |  Google Workspace Help](https://knowledge.workspace.google.com/admin/gmail/send-email-from-a-printer-scanner-or-app?hl=en&visit_id=639158881877626751-1255224532&rd=1)**

contains some information regarding this issue.

> **[Route outgoing SMTP relay messages through Google  |  Gmail  |  Google...](https://knowledge.workspace.google.com/admin/gmail/advanced/route-outgoing-smtp-relay-messages-through-google?hl=en&visit_id=639158885769576756-1263366957&rd=1)**

also contains information regarding this issue.

Any help with this would be most appreciated.

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### Author: ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)
#### Post date: [March 20, 2017, 11:15pm UTC](https://meta.discourse.org/t/g-suite-google-cloud/59585/2 "2017-03-20T23:15:54Z")

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We don’t know what weirdnesses Bitnami have done to their Discourse setup, so we can’t really provide much useful information. Have you tried the steps outlined in our official e-mail troubleshooting guide?

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### Author: ![travisdeeth](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@travisdeeth](https://meta.discourse.org/u/travisdeeth)
#### Post date: [March 20, 2017, 11:19pm UTC](https://meta.discourse.org/t/g-suite-google-cloud/59585/3 "2017-03-20T23:19:56Z")

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@mpalmer There does seem to be some discrepancies between what I have and what that guide states. The biggest being that there is no “app.yml” the information I was trying to follow was found at [https://docs.bitnami.com/google/apps/discourse/#how-to-configure-outbound-email-settings](https://docs.bitnami.com/google/apps/discourse/#how-to-configure-outbound-email-settings)  
What I don’t understand is why the test email is successful, but the registration email is not.

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### Author: ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)
#### Post date: [March 20, 2017, 11:23pm UTC](https://meta.discourse.org/t/g-suite-google-cloud/59585/4 "2017-03-20T23:23:24Z")

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> [@travisdeeth](#):
>
> There does seem to be some discrepancies between what I have and what that guide states.

Hence why Bitnami installs are unsupported, and strongly discouraged.

> [@travisdeeth](#):
>
> What I don’t understand is why the test email is successful, but the registration email is not.

That’s what the e-mail troubleshooting guide is all about. While some of it won’t apply to a Bitnami install, most of it will.

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### Author: ![travisdeeth](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@travisdeeth](https://meta.discourse.org/u/travisdeeth)
#### Post date: [March 21, 2017, 12:27am UTC](https://meta.discourse.org/t/g-suite-google-cloud/59585/5 "2017-03-21T00:27:46Z")

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Well, I just switched from the generic Bitnami Discourse to an Ubuntu 16.04 server and ran the installer. It’s already working. Why is Bitnami packaging an opensource software and using a method that isn’t supported? I could be wrong, but they are probably profiting from it. The least they could do is do it the correct way.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 21, 2017, 12:31am UTC](https://meta.discourse.org/t/g-suite-google-cloud/59585/6 "2017-03-21T00:31:11Z")

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Bitnami predates Docker.

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### Author: ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)
#### Post date: [March 21, 2017, 12:32am UTC](https://meta.discourse.org/t/g-suite-google-cloud/59585/7 "2017-03-21T00:32:38Z")

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You’d have to ask Bitnami why they do what they do. It’s a mystery to me, too.

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [September 28, 2022, 11:06pm UTC](https://meta.discourse.org/t/g-suite-google-cloud/59585/10 "2022-09-28T23:06:51Z")

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