# Getting error when changing e-mail address
**URL:** https://meta.discourse.org/t/getting-error-when-changing-e-mail-address/195290
**Category:** Support
**Created:** [June 28, 2021, 9:41pm UTC](https://meta.discourse.org/t/getting-error-when-changing-e-mail-address/195290 "2021-06-28T21:41:08Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Flashio](https://meta.discourse.org/u/Flashio)
#### Post date: [June 28, 2021, 9:41pm UTC](https://meta.discourse.org/t/getting-error-when-changing-e-mail-address/195290/1 "2021-06-28T21:41:08Z")
Hello, I’m trying to change user’s email address, but it shows me an error after I open the link I’ve received on my old e-mail.
“This page does not exist or it was hidden from public”.
What can I do?
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [June 28, 2021, 9:43pm UTC](https://meta.discourse.org/t/getting-error-when-changing-e-mail-address/195290/2 "2021-06-28T21:43:21Z")
Are you logged in as that user?
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### Author:  [@Flashio](https://meta.discourse.org/u/Flashio)
#### Post date: [June 28, 2021, 9:43pm UTC](https://meta.discourse.org/t/getting-error-when-changing-e-mail-address/195290/3 "2021-06-28T21:43:43Z")
Yes. I’m logged in as that user.
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### Author:  [@Flashio](https://meta.discourse.org/u/Flashio)
#### Post date: [June 28, 2021, 9:47pm UTC](https://meta.discourse.org/t/getting-error-when-changing-e-mail-address/195290/4 "2021-06-28T21:47:13Z")
I’m receiving this type of link: `domain_name/u/verify-old-email/35fde06b27fe6b446afda258b574616c`
but it leads to page that does not exist.