# Google "no-reply" user pending approval

**URL:** https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961
**Category:** Support
**Created:** [March 13, 2016, 9:55am UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961 "2016-03-13T09:55:20Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![alehandrof](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alehandrof/32/119526_2.png) [@alehandrof](https://meta.discourse.org/u/alehandrof)
#### Post date: [March 13, 2016, 9:55am UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/1 "2016-03-13T09:55:20Z")

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I have a “Google” user with an email of `no-reply@accounts.google.com` pending approval.

 ![](https://global.discourse-cdn.com/meta/original/3X/9/0/90e55f383f392faf60ea356d39d1a5e276b7d5b2.png)

I’m not sure why this came about. We use Google Apps to handle in-bound email. The email address I’m using for replies `connect-replies+%{reply_key}@example.com`. My notification email is `connect-noreply@example.com`, which doesn’t actually exist.

Ideas?

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### Author: ![alehandrof](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alehandrof/32/119526_2.png) [@alehandrof](https://meta.discourse.org/u/alehandrof)
#### Post date: [March 13, 2016, 10:02am UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/2 "2016-03-13T10:02:24Z")

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Hmm. I just realised that I didn’t have `Less secure apps` option in Gmail enabled for the `connect-replies@example.com` account. Might this be the root cause?

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### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [March 13, 2016, 10:03am UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/3 "2016-03-13T10:03:13Z")

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Is this account staged? Does it have posts?

I think Google sent you a notification mail for something, which cased a staged account to be created.

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### Author: ![alehandrof](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alehandrof/32/119526_2.png) [@alehandrof](https://meta.discourse.org/u/alehandrof)
#### Post date: [March 13, 2016, 10:07am UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/4 "2016-03-13T10:07:57Z")

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It seem so, but it’s not something I set up:

![](https://global.discourse-cdn.com/meta/optimized/3X/b/0/b0bb96a3e02ae89b3062693e788666769d97c251_2_690x30.png)

I don’t know if you saw my second post. I think Gmail may have replied to the email because it rejected the signup from Discourse, because it wasn’t secure enough. I’ll delete this account in Discourse now that I have allowed `Less secure apps` to sign in to that Google Apps account. And see how it goes.

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### Author: ![alehandrof](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alehandrof/32/119526_2.png) [@alehandrof](https://meta.discourse.org/u/alehandrof)
#### Post date: [March 13, 2016, 2:26pm UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/5 "2016-03-13T14:26:17Z")

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Nope, it wasn’t that. The account re-appeared after I deleted it.But I’m pretty sure it’s related. No sure how, though.

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### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [March 13, 2016, 5:29pm UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/6 "2016-03-13T17:29:41Z")

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Does the account have any posts? If so, they should give you the reason why Google mailed you. If not, the rejection should have been [logged](https://meta.discourse.org/t/include-rejected-email-error-messages-in-logs/39739/3) in `/admin/email/rejected` – click on the error message to see the message that was received.

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### Author: ![alehandrof](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alehandrof/32/119526_2.png) [@alehandrof](https://meta.discourse.org/u/alehandrof)
#### Post date: [March 13, 2016, 6:55pm UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/7 "2016-03-13T18:55:57Z")

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Thank you! It _was_ logged. I had changed the name of the account and it was polled while I was doing that, creating an error. Deleted the account again. Hopefully that’s the end of that.

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### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [March 13, 2016, 7:08pm UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/8 "2016-03-13T19:08:47Z")

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Great – so give a 👍 to @zogstrip who [implemented this log](https://meta.discourse.org/t/include-rejected-email-error-messages-in-logs/39739/3) just this Monday 😉

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### Author: ![alehandrof](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alehandrof/32/119526_2.png) [@alehandrof](https://meta.discourse.org/u/alehandrof)
#### Post date: [April 18, 2016, 7:11pm UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/9 "2016-04-18T19:11:04Z")

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Incidentally, I’m pretty sure that this issue is caused by this setting:

![](https://global.discourse-cdn.com/meta/optimized/3X/7/c/7cde44bb5d5a165a5a039a06c036ef683edcd7f6_2_690x48.png)

But I don’t understand enough about it to turn it off.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [April 18, 2016, 8:04pm UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/10 "2016-04-18T20:04:47Z")

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You probably got an email that was sent to and/or from `no-reply@accounts.google.com` and a staged user was created when Discourse processed that email.

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### Author: ![alehandrof](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alehandrof/32/119526_2.png) [@alehandrof](https://meta.discourse.org/u/alehandrof)
#### Post date: [April 20, 2016, 2:25pm UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/11 "2016-04-20T14:25:27Z")

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Yes. I was confused about what “staged users” actually are. But you answer that question very thoroughly here:

> [@Troubleshoot reply by email](https://meta.discourse.org/t/setup-incoming-emails-e-mail/42026):
>
> If your Discourse does not have incoming email set up, see these topics: [Set up reply by email with POP3 polling](https://meta.discourse.org/t/set-up-reply-by-email-with-pop3-polling/14003)[Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver](https://meta.discourse.org/t/direct-delivery-incoming-email-for-self-hosted-sites/49487)information_source If you already have basic reply via email set up (which is common on hosting plans), and you want to add the ability to start a new topic via email, [see this topic](https://meta.discourse.org/t/start-a-new-topic-via-email-e-mail/62977). Logging and Errors All incoming emails are logged and are visible in your admin panel at /admin/email/received.…

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [April 20, 2016, 3:00pm UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961/12 "2016-04-20T15:00:11Z")

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