Granting Admin but email never arrives

Hey all!

I’ve been trying to grant other users admin rights for the past day now and every time I click “Grant Admin”, I get the “we’ve sent you an email prompt”. I typically get these emails instantaneously, but have not received anything.

Anyone know if this is a bug or a workaround I could be using to grant admin access?

Thanks!

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Did you check you spam folder?

You can use

 rake admin:create 

Inside the container

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Yes, not in the spam.

I’m not a developer by any means, Jay. Do you mind clarifying what a container is?

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What email service? Some email providers are notorious for silently discarding emails they don’t like for whatever reason. If it only happens for some users and not others this is almost certainly the case.

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This is what you need… Troubleshooting email on a new Discourse install, but as Jeff suggests you might need to use a different mark service if yours just silently throws away your mail.

This is a stopgap Creating admin using rake admin:create

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