# Gravatar pictures not displaying

**URL:** https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176
**Category:** Support
**Created:** [August 20, 2018, 10:49am UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176 "2018-08-20T10:49:20Z")
**Posts on this page:** 19
**Page:** 1

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### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [August 20, 2018, 10:49am UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/1 "2018-08-20T10:49:20Z")

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Hi,

I have Discourse standalone instance of [v2.0.3 +2](https://github.com/discourse/discourse/compare/5778c33ee79da5b4fec377323e847a59b9b9a863...stable) and none of my users can set Gravatar pictures: no errors shown, logs are clear, but picture is always empty.  
I searched in this forum on this problem, but haven’t found a solution.

How can I fix it?  
What kind of information should I also provide for helping to resolve it?

Thanks

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [August 20, 2018, 4:13pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/2 "2018-08-20T16:13:20Z")

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> [@stanislaw](#):
>
> How can I fix it?

Update your Discourse to the latest version 😉

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<div class="post-metadata">

### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [August 20, 2018, 5:14pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/3 "2018-08-20T17:14:56Z")

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It’s too obvious that I did not check it first, but it’s impossible to update - it says everything is up to date.

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [August 20, 2018, 5:16pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/4 "2018-08-20T17:16:37Z")

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We’re at 2.1.0 so you’re definitely behind.

BTW, how did you install Discourse?

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<div class="post-metadata">

### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [August 20, 2018, 5:17pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/5 "2018-08-20T17:17:23Z")

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Using official guide, in Docker

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<div class="post-metadata">

### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [August 20, 2018, 5:20pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/6 "2018-08-20T17:20:51Z")

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![image](https://global.discourse-cdn.com/meta/original/3X/5/0/50b19a58161b17dea8c72405f5c1d6806a0650c1.png)  
 ![image](https://global.discourse-cdn.com/meta/original/3X/7/7/77259e316ae88015f8058caa869bd0144a8ca9fb.png)

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [August 20, 2018, 5:52pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/7 "2018-08-20T17:52:04Z")

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Sorry I didn’t see you were following “`stable`”.

Can you try rebuilding your container? SSH into your server and

```plaintext
cd /var/discourse
git pull
./launcher rebuild app

```

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<div class="post-metadata">

### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [August 21, 2018, 8:16am UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/8 "2018-08-21T08:16:22Z")

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I’ve made this, it still on the same version and gravatars not fixed

 ![image](https://global.discourse-cdn.com/meta/original/3X/6/b/6bb6ba13b0766d7ab4435917ad588af83e3dbe58.png)

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [August 21, 2018, 8:17am UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/9 "2018-08-21T08:17:27Z")

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@tgxworld is IM7.0 working properly in stable?

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<div class="post-metadata">

### Author: ![tgxworld](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tgxworld/32/106117_2.png) [@tgxworld](https://meta.discourse.org/u/tgxworld)
#### Post date: [August 21, 2018, 8:30am UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/10 "2018-08-21T08:30:38Z")

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ImageMagick is working in stable but the problem here is that we backported the commits to force IM to prepend the extension which triggers the upload extension apocalypse we saw on latest. I wonder if we’re close enough to cut a new stable release because backporting the upload extension fixes will be a huge nightmare.

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<div class="post-metadata">

### Author: ![scadgek](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/scadgek/32/109330_2.png) [@scadgek](https://meta.discourse.org/u/scadgek)
#### Post date: [August 21, 2018, 8:44am UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/12 "2018-08-21T08:44:40Z")

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Hi all,  
Do I understand correctly that the latest 2.1.0 version is not yet available in Docker Hub? Releasing it there would fix the problem, I guess. Or version 2.1.0 isn’t stable yet?

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<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [August 21, 2018, 8:46am UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/13 "2018-08-21T08:46:30Z")

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Our default docker install installs `beta` which is surprisingly stable and is not prone to this issue. You need to go out of the way to opt of `stable` by editing your `app.yml` file.

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<div class="post-metadata">

### Author: ![tgxworld](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tgxworld/32/106117_2.png) [@tgxworld](https://meta.discourse.org/u/tgxworld)
#### Post date: [August 21, 2018, 8:53am UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/14 "2018-08-21T08:53:32Z")

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I’ll try and see if I can cherry pick the right commits into stable, otherwise I might have to revert the security fix which prepends the extension.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [August 21, 2018, 8:41pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/15 "2018-08-21T20:41:06Z")

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No, people should update to beta if they’re really stuck. It is unfortunate we caused this situation though @sam

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<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [August 21, 2018, 8:43pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/16 "2018-08-21T20:43:26Z")

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We had no choice it was a security fix that required a large amount of re engineering of uploads, stable is simply not going to be that stable wrt uploads till we release another stable

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<div class="post-metadata">

### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [September 11, 2018, 12:35pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/17 "2018-09-11T12:35:21Z")

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Hi,  
today I updated the forum, but gravatars did not automatically appear - I need to update manually in each profile. Since I ran the forum with thousands of users right away at the time this bug was present, I can not update them manually. Do you have any idea how to fix this?

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<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [September 11, 2018, 9:31pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/18 "2018-09-11T21:31:56Z")

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You need to wait a while for some background jobs to finish it can take days

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<div class="post-metadata">

### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [September 14, 2018, 4:02pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/19 "2018-09-14T16:02:36Z")

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Thank you, the issue is resolved now.

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [September 14, 2018, 7:04pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176/20 "2018-09-14T19:04:59Z")

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