Chief-Engineer is experiencing an issue where group inboxes are not appearing in the sidebar or inbox dropdown, despite having the correct settings and messages in the inboxes. Heliosurge suggests checking the version of Discourse and adding users to the groups, but Chief-Engineer confirms that they are using version 3.3.0.beta2-dev and have added themselves to the groups.
Heliosurge suspects that the issue may be related to visibility settings, and after further investigation, discovers that the problem may be due to the lack of a generated message in each group. Heliosurge suggests sending a test message to each group to populate the missing group inboxes.
Chief-Engineer confirms that sending a test message fixes the issue, even though the group already had a message. It appears that the issue was due to the existing message being a topic that was converted to a message, rather than one that was created as a message.
I’m not seeing group inboxes appear for any group inbox other than moderators. The groups have Who can message this group? set to everyone. One of the groups even has a message in its inbox which I got a notification for and I can see by going to the /messages/group/group-name URL, but the sidebar doesn’t show any inboxes other than the personal one and the moderator one, and the inbox selection dropdown doesn’t show other group inboxes either.
At /g/moderators there’s also a messages tab, while none of the other groups have one.
Any ideas what the issue could be or how to get more useful info?
The + that you pointed out at the bottom of the sidebar looks like it’s for adding custom sections, not for making mailboxes appear. I also checked the + next to the “Messages” heading, but that’s for composing a new message.
I also asked a non-admin user who is in one of the groups that I sent a test message to, and they get the same behavior. They can get to the inbox using a direct link, and they get a notification for receiving the message, but they don’t see links to the group mailbox anywhere in the ui
That’s weird, it seems to have fixed it even though the group did have a message. It looks like the issue might have been that the message that the group already had was a topic that was converted to a message, rather than one that was created as a message.
You’re quite welcome. Though an starting to hate this Google Pixel phone. Really need to read things before committing the post. It really likes to pick and insert words it seems.
