# Handling Marketplace Topics

**URL:** https://meta.discourse.org/t/handling-marketplace-topics/140319
**Category:** Site feedback
**Created:** [January 27, 2020, 11:39pm UTC](https://meta.discourse.org/t/handling-marketplace-topics/140319 "2020-01-27T23:39:42Z")
**Posts on this page:** 1
**Showing post:** 15

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [January 31, 2020, 6:55pm UTC](https://meta.discourse.org/t/handling-marketplace-topics/140319/15 "2020-01-31T18:55:03Z")

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I am a bit conflicted. Personally, if I see a marketplace topic with a request that has an easy answer, I feel compelled to respond to help the person. Especially if they are new and don’t know their way around yet, or if the problem is a common one and providing the answer is likely going to be helpful to others.

It seems a shame to let a request hang with no response, or to make someone pay for something unnecessarily. But then of course I understand there are folks here who make a living providing help to people.

Maybe in future I can PM those people to direct them to an answer if it exists elsewhere, without cluttering the marketplace topic and discouraging others from offering paid support?

The [I need someone who can install a voting plugin](https://meta.discourse.org/t/i-need-someone-who-can-install-a-voting-plugin/137779) topic is an interesting case study - @jobro did you eventually get your problem solved, with or without paid support?

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