# Hangs during upgrade

**URL:** https://meta.discourse.org/t/hangs-during-upgrade/52364
**Category:** Support
**Created:** [November 2, 2016, 11:04am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364 "2016-11-02T11:04:27Z")
**Posts on this page:** 16
**Page:** 1

<div class="post-metadata">

### Author: ![Pirat](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pirat/32/62176_2.png) [@Pirat](https://meta.discourse.org/u/Pirat)
#### Post date: [November 2, 2016, 11:04am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/1 "2016-11-02T11:04:27Z")

</div>

Hangs during upgrade

**wwwwwwwwwww/admin/upgrade**

```
Bundle complete! 99 Gemfile dependencies, 177 gems now installed.
Gems in the group development were not installed.
Bundled gems are installed into ./vendor/bundle.
$ bundle exec rake multisite:migrate

```

if you can rollback the update will error  
**502 Bad Gateway**

Constantly have to use ssh

```
./launcher rebuild app

```

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [November 2, 2016, 11:15am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/2 "2016-11-02T11:15:56Z")

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This also happened to me. I think it _might_ be related to our backup issue (cc. @sam)

> [@Discourse failed to backup, how to debug?](https://meta.discourse.org/t/discourse-failed-to-backup-how-to-debug/52217):
>
> Hi, My discourse keeps failing backup for the last 2 days Here is the backup logs: [2016-10-29 22:58:43] Making sure ‘/var/www/discourse/tmp/backups/default/2016-10-29-225843’ exists… [2016-10-29 22:58:43] Backup process was cancelled! [2016-10-29 22:58:43] Notifying ‘ltd’ of the end of the backup… The directory /var/www/discourse/tmp/backups/default/2016-10-29-225843 exists At the parent directory, I found 5 empty directories. I guess 4 are created manually and 1 automatically created. …

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<div class="post-metadata">

### Author: ![Silvanus](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/silvanus/32/62831_2.png) [@Silvanus](https://meta.discourse.org/u/Silvanus)
#### Post date: [November 2, 2016, 11:26am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/3 "2016-11-02T11:26:43Z")

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I also tried upgrading today, halted at `rake multisite:migrate` line and currently logged in for rebuild…

**Nggh**. There’s a lot of problems:

```
Launcher is up-to-date
Stopping old container
+ /usr/bin/docker stop -t 10 app
app
cd /pups && git pull && /pups/bin/pups --stdin
/usr/bin/docker: Failed to create the container ID file: open cids/app_bootstrap.cid: permission denied.
See '/usr/bin/docker run --help'.
cat: cids/app_bootstrap.cid: No such file or directory
"docker rm" requires at least 1 argument(s).
See 'docker rm --help'.

Usage: docker rm [OPTIONS] CONTAINER [CONTAINER...]

Remove one or more containers
rm: cannot remove ‘cids/app_bootstrap.cid’: No such file or directory
**FAILED TO BOOTSTRAP** please scroll up and look for earlier error messages, there may be more than one

```

What to do?

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [November 2, 2016, 11:30am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/4 "2016-11-02T11:30:38Z")

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> /usr/bin/docker: Failed to create the container ID file: open cids/app\_bootstrap.cid: permission denied.

Did you change the permissions on the `cids` folder by any chances?

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<div class="post-metadata">

### Author: ![Silvanus](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/silvanus/32/62831_2.png) [@Silvanus](https://meta.discourse.org/u/Silvanus)
#### Post date: [November 2, 2016, 11:33am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/5 "2016-11-02T11:33:03Z")

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Nope.

Folder:

```
drwxr-xr-x 2 root root 4.0K Aug 28 00:25 cids

```

Folder contents:

```
drwxr-xr-x 2 root root 4.0K Aug 28 00:25 .
drwxr-xr-x 11 root root 4.0K Aug 28 00:16 ..
-rw-r--r-- 1 root root 0 Jun 3 09:49 .gitkeep

```

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<div class="post-metadata">

### Author: ![Silvanus](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/silvanus/32/62831_2.png) [@Silvanus](https://meta.discourse.org/u/Silvanus)
#### Post date: [November 2, 2016, 11:39am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/6 "2016-11-02T11:39:38Z")

</div>

Hmm. Maybe I should’ve done this with `sudo`?

Edit: ok, that seems to be doing the trick. Yeah, sorry, I forgot the ssh **root** @domain part… ☹

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [November 2, 2016, 11:40am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/7 "2016-11-02T11:40:37Z")

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You should be root to use the `./launcher`.

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<div class="post-metadata">

### Author: ![Silvanus](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/silvanus/32/62831_2.png) [@Silvanus](https://meta.discourse.org/u/Silvanus)
#### Post date: [November 2, 2016, 11:41am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/8 "2016-11-02T11:41:24Z")

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`sudo` is enough instead of root, right? Or should I just login as root?

Edit: went `sudo su` and continued 😛

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<div class="post-metadata">

### Author: ![Silvanus](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/silvanus/32/62831_2.png) [@Silvanus](https://meta.discourse.org/u/Silvanus)
#### Post date: [November 2, 2016, 12:38pm UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/9 "2016-11-02T12:38:56Z")

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Rebuild complete. Upgrade was finished, notifications have started working, emails are being sent. **Everything works fine now.**

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<div class="post-metadata">

### Author: ![TyIsI](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tyisi/32/115363_2.png) [@TyIsI](https://meta.discourse.org/u/TyIsI)
#### Post date: [November 2, 2016, 9:27pm UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/10 "2016-11-02T21:27:37Z")

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Seconded. The upgrade failed for me as well. It took a rebuild to get things working again.

@zogstrip: Take this as a headsup. This failed with the update of today: “v1.7.0.beta7 +1”

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [November 2, 2016, 10:19pm UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/13 "2016-11-02T22:19:55Z")

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> [@TyIsI](#):
>
> This failed with the update of today: “v1.7.0.beta7 +1”

So it will hung, even after sam’s latest fix?

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<div class="post-metadata">

### Author: ![GSeven](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gseven/32/61731_2.png) [@GSeven](https://meta.discourse.org/u/GSeven)
#### Post date: [November 2, 2016, 11:18pm UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/14 "2016-11-02T23:18:06Z")

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i just upgraded and it hung, rebuild got it going again.

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<div class="post-metadata">

### Author: ![Jose\_C\_Gomez](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jose_c_gomez/32/137297_2.png) [@Jose\_C\_Gomez](https://meta.discourse.org/u/Jose_C_Gomez)
#### Post date: [November 3, 2016, 12:00am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/15 "2016-11-03T00:00:20Z")

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same issue hangs at the same spot

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [November 3, 2016, 12:41am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/16 "2016-11-03T00:41:37Z")

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Did you upgrade using the web browser or via ssh?

```plaintext
cd /var/discourse
git pull
./launcher rebuild app

```

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<div class="post-metadata">

### Author: ![GSeven](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gseven/32/61731_2.png) [@GSeven](https://meta.discourse.org/u/GSeven)
#### Post date: [November 3, 2016, 12:45am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/17 "2016-11-03T00:45:11Z")

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browser first, then console, back to browser where it was still stuck, restarted that and it finished fine.

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [November 3, 2016, 1:52am UTC](https://meta.discourse.org/t/hangs-during-upgrade/52364/18 "2016-11-03T01:52:29Z")

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