# Having an issue with images' width getting cut off on desktop

**URL:** https://meta.discourse.org/t/having-an-issue-with-images-width-getting-cut-off-on-desktop/148135
**Category:** Support
**Created:** [April 15, 2020, 4:40pm UTC](https://meta.discourse.org/t/having-an-issue-with-images-width-getting-cut-off-on-desktop/148135 "2020-04-15T16:40:06Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![b481](https://avatars.discourse-cdn.com/v4/letter/b/a9adbd/32.png) [@b481](https://meta.discourse.org/u/b481)
#### Post date: [April 15, 2020, 4:40pm UTC](https://meta.discourse.org/t/having-an-issue-with-images-width-getting-cut-off-on-desktop/148135/1 "2020-04-15T16:40:07Z")

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I’ve been running into a problem on my forum as of late. When I upload or link to photos, they’re not scaling down as they used to, so if they’re of a certain size or width they just get cut off. If I right click the photo and click “open image in new tab” I can view the full size version.

Here’s an example:

 ![screencap outcasty](https://global.discourse-cdn.com/meta/original/3X/f/5/f542748dc23b6f44aefb752ba9809505acf3b835.jpeg)

The original:

 ![](https://global.discourse-cdn.com/meta/original/3X/f/5/f53569847d2048d4ff9f331e03b8818749e29123.jpeg)

this only affects photos that were uploaded past a certain point, as ones from before then still look the same, including those with high resolutions uploaded from the same camera used for the example photo. I’m failry sure it’s a setting I changed, but if it is, I haven’t found which one. I’ve already set the “max image width” and “max image height” to their max, yet the issue persists.

Oddly enough, this isn’t an issue on mobile, as can be seen in the image below. I know it’s not just me however, as one of a user messaged me about it yesterday.

 ![IMG_4712](https://global.discourse-cdn.com/meta/original/3X/e/1/e13b50a6f36592587a240506341e4ccb78189086.jpeg)

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### Author: ![awesomerobot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/awesomerobot/32/142900_2.png) [@awesomerobot](https://meta.discourse.org/u/awesomerobot)
#### Post date: [April 15, 2020, 8:39pm UTC](https://meta.discourse.org/t/having-an-issue-with-images-width-getting-cut-off-on-desktop/148135/3 "2020-04-15T20:39:55Z")

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Looks like the image displays as expected here…

Do you have any custom themes installed? Does the image appear the same way in [safe mode](https://meta.discourse.org/t/how-to-use-discourse-safe-mode/53504)?

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [April 15, 2020, 9:00pm UTC](https://meta.discourse.org/t/having-an-issue-with-images-width-getting-cut-off-on-desktop/148135/4 "2020-04-15T21:00:31Z")

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What are the values of the settings max image width and min ratio to crop ?

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### Author: ![b481](https://avatars.discourse-cdn.com/v4/letter/b/a9adbd/32.png) [@b481](https://meta.discourse.org/u/b481)
#### Post date: [April 15, 2020, 10:30pm UTC](https://meta.discourse.org/t/having-an-issue-with-images-width-getting-cut-off-on-desktop/148135/5 "2020-04-15T22:30:46Z")

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min ratio to crop is set at “0.0”

max image width is set at “2000000000”, the highest value it can be.

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [April 15, 2020, 10:35pm UTC](https://meta.discourse.org/t/having-an-issue-with-images-width-getting-cut-off-on-desktop/148135/6 "2020-04-15T22:35:34Z")

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That is your problem. Reset the settings to the default values.

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### Author: ![b481](https://avatars.discourse-cdn.com/v4/letter/b/a9adbd/32.png) [@b481](https://meta.discourse.org/u/b481)
#### Post date: [April 15, 2020, 11:05pm UTC](https://meta.discourse.org/t/having-an-issue-with-images-width-getting-cut-off-on-desktop/148135/7 "2020-04-15T23:05:46Z")

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> [@b481](#):
>
> min ratio to crop

done. going to test now

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### Author: ![b481](https://avatars.discourse-cdn.com/v4/letter/b/a9adbd/32.png) [@b481](https://meta.discourse.org/u/b481)
#### Post date: [April 15, 2020, 11:08pm UTC](https://meta.discourse.org/t/having-an-issue-with-images-width-getting-cut-off-on-desktop/148135/8 "2020-04-15T23:08:57Z")

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it worked! thanks @Falco and @awesomerobot!

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [May 15, 2020, 11:09pm UTC](https://meta.discourse.org/t/having-an-issue-with-images-width-getting-cut-off-on-desktop/148135/9 "2020-05-15T23:09:17Z")

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