# Help with URLs not working on Chrome

**URL:** <https://meta.discourse.org/t/help-with-urls-not-working-on-chrome/358377>\
**Category:** Product Support\
**Created:** [March 21, 2025, 7:16pm UTC](https://meta.discourse.org/t/help-with-urls-not-working-on-chrome/358377 "2025-03-21T19:16:23Z")\
**Posts on this page:** 1\
**Showing post:** 9

<div class="post-metadata">

**Author:** ![Arkshine](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/arkshine/32/298682_2.png) [@Arkshine](https://meta.discourse.org/u/Arkshine)\
**Post date:** [March 22, 2025, 3:23pm UTC](https://meta.discourse.org/t/help-with-urls-not-working-on-chrome/358377/9 "2025-03-22T15:23:09Z")

</div>

> [@alltiagocom](#):
>
> The only things with the word forum (I deleted the AAAA already):

> [@alltiagocom](#):
>
> I guess I will have to delete the A record with the name `www.forum`? If so, what about the other A record?

Yes, remove the one with an A record; use CNAME instead.

> [@alltiagocom](#):
>
> I will check that. Let’s see if I can follow it…

Just enter your domain in the input, then copy-paste the whole output into your app.yml config file, as I showed you in the screenshot! Be careful with the indentation!

> [@alltiagocom](#):
>
> What’s weird is that for example `http://www.forum.alltiago.com` works when Chrome is _not_ in incognito, but stops working when it is.

Are you sure Chrome doesn’t automatically remove www, which you overlooked? I don’t see other explanations.

> [@alltiagocom](#):
>
> I didn’t know Discourse comes with a certificate?

No, no. Discourse uses [Let’s Encrypt](https://letsencrypt.org/)! Sorry for the confusion. That’s why, you should use it, it’s free and easy.

---

_[View the full topic](https://meta.discourse.org/t/help-with-urls-not-working-on-chrome/358377)._
