# Hidden Profile Problem
**URL:** https://meta.discourse.org/t/hidden-profile-problem/165815
**Category:** Support
**Created:** [September 30, 2020, 10:25am UTC](https://meta.discourse.org/t/hidden-profile-problem/165815 "2020-09-30T10:25:46Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@SJack](https://meta.discourse.org/u/SJack)
#### Post date: [September 30, 2020, 10:25am UTC](https://meta.discourse.org/t/hidden-profile-problem/165815/1 "2020-09-30T10:25:46Z")
Some members cannot view the profile card of the members who hide their profile. Could this be due to the new update?
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [September 30, 2020, 2:07pm UTC](https://meta.discourse.org/t/hidden-profile-problem/165815/2 "2020-09-30T14:07:54Z")
> [@SJack](#):
>
> Some members cannot view the profile card of the members who hide their profile.
Is that not the expected behavior? It’s hidden, so you can’t see it. Right?
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### Author:  [@SJack](https://meta.discourse.org/u/SJack)
#### Post date: [September 30, 2020, 9:20pm UTC](https://meta.discourse.org/t/hidden-profile-problem/165815/3 "2020-09-30T21:20:25Z")
No, even if some of our members are hidden, their profile card can be seen.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [September 30, 2020, 9:32pm UTC](https://meta.discourse.org/t/hidden-profile-problem/165815/4 "2020-09-30T21:32:31Z")
> [@SJack](#):
>
> Some members cannot view the profile card of the members who hide their profile. Could this be due to the new update?
So what you mean is that you have some users with hidden profiles and there are some members who are not staff who can see those profiles that should be hidden?
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### Author:  [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [September 30, 2020, 9:55pm UTC](https://meta.discourse.org/t/hidden-profile-problem/165815/5 "2020-09-30T21:55:04Z")
just remember that staff can see hidden members
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### Author:  [@SJack](https://meta.discourse.org/u/SJack)
#### Post date: [September 30, 2020, 10:26pm UTC](https://meta.discourse.org/t/hidden-profile-problem/165815/6 "2020-09-30T22:26:47Z")
I think i solved this. Propably this is about block list.
Edit: Not about block list. ☹
Let me explain. Please think me a normal member. When i want look some member’s profile i cant this. Mean when i want look him profile i cant it.
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### Author:  [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [September 30, 2020, 10:45pm UTC](https://meta.discourse.org/t/hidden-profile-problem/165815/7 "2020-09-30T22:45:45Z")
what is your site details ? and what user do you want to see the profile?
Also, are you an admin of the site ?
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### Author:  [@SJack](https://meta.discourse.org/u/SJack)
#### Post date: [September 30, 2020, 10:48pm UTC](https://meta.discourse.org/t/hidden-profile-problem/165815/8 "2020-09-30T22:48:35Z")
I’m not admin. I am a moderator. The person reporting this issue encountered these issues when trying to view a normal member’s profile.
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### Author:  [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [September 30, 2020, 10:59pm UTC](https://meta.discourse.org/t/hidden-profile-problem/165815/9 "2020-09-30T22:59:17Z")
well there could be multiple reasons for this.
Best would be to get an admin involved to check it out as they have access to /admin/site\_settings/.
It’s going to be hard to troubleshoot this issue without admin permissions.
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### Author:  [@SJack](https://meta.discourse.org/u/SJack)
#### Post date: [September 30, 2020, 11:00pm UTC](https://meta.discourse.org/t/hidden-profile-problem/165815/10 "2020-09-30T23:00:34Z")
Okey thanks for your helps.