We’ve got a deranged person who is using proxies, fake emails etc. to bomb our site with the products of his paranoia. He’s clearly getting a lot of gratification out of being deleted for “censorship” and coming back with a new sock-puppet ID within a day or less. And he has escalated to making viol…

[image] Heliosurge: have the Op own their topic I took that a step further and made it a requirement the OP place a DND (do not derail) notice if they want strict enforcement , I wouldn’t at all oppose making the mute actually trim posts down so something like muted comment appears in place o…

[image] Heliosurge: But one method we try in our forum is to have the Op own their topic and deem if something is derailing it. As the OP in question I was finding the VPN discussion somewhat useful in that we were looking at ways to limit the scope of IP repression to the range within which …

In what you describe here having a member whom the individual is responding on a more positive level is key. Often with difficult users it can take time to find a way to reach them. However once successful(if possible) can become very productive members. This more often requires staff to have a v…

[image] DrBB: dealing with demons of a neurochemical nature I feel smarter just reading that :wink: [image] DrBB: we’re very worried he may not be getting access to insulin Having my own sugar issues I don’t doubt this as a possibility [image] Heliosurge: requires staff to have a…

[image] DrBB: My own philosophy is that engagement is better than high-tech warfare I think this is a very good philosophy, very much aligns with mine. One option you could consider here is PMing this user and asking for a phone call, depending on how much of your public profile is online you…

[image] sam: PMing this user and asking for a phone call A troll :thinking: maybe use the google voice app :wink: would be daring no doubt :+1:

[image] sam: It is easy to be angry at words on a page, but once there is a face and a voice it can be much more difficult to hold a grudge. Totally agree and I have much experience of this in my day job. We tend to assume we should let systems mediate for us at a distance just because, well,…

[image] sam: It is easy to be angry at words on a page, but once there is a face and a voice it can be much more difficult to hold a grudge. We once did this with a community member who would swing between being very helpful and particularly difficult. We scheduled a call (I took it with a co…

[image] anon48433008: I’m at a level where half my replies never make it to the screen, I write them, then ask if its right I do the same here. After writing a reply, I read what I’ve written, change it, re-read it, and more often than not will abandon the reply until a few hours later after …

[image] JimPas: After writing a reply, I read what I’ve written Well then thank you Sir I all the more appreciate your reply and recognize you took the time to write, reread and ultimately hit the reply button, [image] bartv: This completely solved the issue and turned her into a loyal s…

Highly aggressive troll whackamole

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anon48433008 February 20, 2020, 12:32am 48

A troll

maybe use the google voice app

would be daring no doubt

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Highly aggressive troll whackamole

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