Home Page does not work HTTP ERROR 500


(Алексей Копаев) #1

The main page after the update through https://site.ru/admin/upgrade stopped working, when you try to go to the address https://site.ru/ the error “HTTP ERROR 500”

Logs constantly generate such errors, these entries with links were created by the WP Discourse plug-in

Trying to disable all the plugins was unsuccessful, the site did not work.


(Алексей Копаев) #2

And the site does not work! Apparently the discourse broke because of the Russian characters in the URL. Prompt? What can I do to make it work? Or how to roll back?


(RebsJ) #3

I had a similar error yesterday. I had to rebuild the app and it seems to work fine. Try the rebuild if you can.


(Алексей Копаев) #4

Updated the platform to the latest version [v1.9.0.beta16 +44] and again when I open the main site I see a white screen
Apparently got the same error because of the use of Russian Cyrillic in url

    Job exception: URI must be ascii only "https://site.com/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/novogodnie-master-klassy-v-leonardo/"

    4:41 am
    4
    URI::InvalidURIError (URI must be ascii only "https://site.com/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/kamera-obskura-tvorcheskaya-vstrecha-v-loft-1890/") /usr/local/lib/ruby/2.4.0/uri/rfc3986_pars

    4:58 am
    6
    URI::InvalidURIError (URI must be ascii only "https://site.com/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/kamera-obskura-tvorcheskaya-vstrecha-v-loft-1890/") /usr/local/lib/ruby/2.4.0/uri/rfc3986_pars

    4:58 am
    4
    URI::InvalidURIError (URI must be ascii only "https://site.com/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/kamera-obskura-tvorcheskaya-vstrecha-v-loft-1890/") /usr/local/lib/ruby/2.4.0/uri/rfc3986_pars

    4:59 am
    Job exception: URI must be ascii only "https://site.com/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/novogodnie-master-klassy-v-leonardo-2/"

    4:59 am
    26
    Job exception: uninitialized constant Jobs::PollTwitterUser

(Alan Tan) #5

Ah I know what this is… I’ll push out a fix soon.


(Alan Tan) #7

@11145 Can you rebuild with

The issue would be fixed once the onceoff job completes successfully.


(Алексей Копаев) #8

The main page of the site still does not open (


(Alan Tan) #9

Any errors in logs for the job?


(Алексей Копаев) #10
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/lektsiya-vremya-pervy-h-vozvrashhenie-v-otkry-ty-j-kosmos/") /usr/local/lib/ruby/2.4.0/uri/rfc
6:13 am
3		
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/klyukva-v-vel-vete-2/") /usr/local/lib/ruby/2.4.0/uri/rfc3986_parser.rb:21:in `split'
6:19 am
2		
Job exception: URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/po-frejdu-i-dj-lar-v-harats-pub/"		7:02 am
2		
Job exception: URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/orion-i-dj-lar-v-harats-pub/"		7:25 am
4		
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/noch-kino-3/") /usr/local/lib/ruby/2.4.0/uri/rfc3986_parser.rb:21:in `split'
7:40 am
4		
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/otkry-tie-vy-stavki-nash-sovetskij-novy-j-god/") /usr/local/lib/ruby/2.4.0/uri/rfc3986_parser.
7:46 am
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/otkry-tie-vy-stavki-sportivny-j-volgograd-navstrechu-chempionatu-mira-2018/") /usr/local/lib/r
7:55 am
Job exception: URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/rezidentsiya-deda-moroza-v-parke-komsomol-skij-park/"		7:55 am
4		
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/festival-parad-skazochny-h-personazhej-parad-dedov-morozov-i-snegurochek/") /usr/local/lib/rub
7:58 am
2		
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/lektsiya-smm-ry-chagi-vliyaniya-s-tochki-zreniya-marketinga-i-reklamy/") /usr/local/lib/ruby/2
7:59 am
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/lektsiya-smm-ry-chagi-vliyaniya-s-tochki-zreniya-marketinga-i-reklamy/") /usr/local/lib/ruby/2
8:00 am
13		
Job exception: URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/otkry-tie-vy-stavki-sportivny-j-volgograd-navstrechu-chempionatu-mira-2018/"		8:02 am
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/kamera-obskura-tvorcheskaya-vstrecha-v-loft-1890/") /usr/local/lib/ruby/2.4.0/uri/rfc3986_pars
8:11 am
2		
Job exception: URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/festival-parad-skazochny-h-personazhej-parad-dedov-morozov-i-snegurochek/"		8:16 am
39		
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/lektsiya-smm-ry-chagi-vliyaniya-s-tochki-zreniya-marketinga-i-reklamy/") /usr/local/lib/ruby/2
8:21 am
12		
Job exception: URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/novogodnyaya-vecherinka-prazdnuem-jol/"		8:24 am
2		
URI::InvalidURIError (URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/lektsiya-smm-ry-chagi-vliyaniya-s-tochki-zreniya-marketinga-i-reklamy/") /usr/local/lib/ruby/2
8:32 am
3		
Job exception: URI must be ascii only "https://site.ru/\u0441\u043E\u0431\u044B\u0442\u0438\u0435/vecher-teploj-akustiki/"		8:33 am
553		
Job exception: uninitialized constant Jobs::PollTwitterUser		8:33 am

(Alan Tan) #11

Can you provide me with the backtrace too?


(Алексей Копаев) #12

Tell me how to solve this problem, the site still does not work, problem is relevant.


(Алексей Копаев) #13

@tgxworld Tell me how to solve the problem? The site is still unavailable due to the above errors.


(Alan Tan) #14

Can you PM the site?


(Алексей Копаев) #15

Answered in private messages