I thought the system_messages.welcome_user.* fields formed an email, but I signed up with my personal account and never received this welcome. (I’ve checked spam.) Is this vestigial? If not, where should I be looking?

I think it is the first message you receive from discobot. [Screenshot_20240216_203049_Chrome] I also found [image] Can't find discobot welcome message text Support The message you are looking for is made up of two parts. The first part is system_messag…

[image] Moin: I think it is the first message you receive from discobot. They don’t match: [Selection_1591] [Selection_1592] Plus, this is apparently the %{new_user_tips} [Selection_1593]

[image] Moin: the first message you receive from discobot by default, is discourse_narrative_bot.new_user_narrative.hello.message here [image] G Ann Campbell: I thought the system_messages.welcome_user.* fields formed an email This one is used when you have discourse_narrative_bot_we…

Thanks @supermathie ! That’s super-helpful. Is there some sort of guide or other resource I missed on all this? Or was I supposed to “just know” that’s how it all worked? :confounded:

I had to go digging through the code to find the answers; I’m flagging this for our “Admin UX” improvement project.

I agree the UI around enabling/disabling/customizing discobot is confusing. Discobot is a core feature, and it’s called “narrative bot” in the admin settings. We did at some point add discobot to the description so it does show up when searching for it. [The image shows a user interface with a che…

Okay, so first, I’m 1000% for normalizing Discobot vs “narrative bot”, and I’m up for your numbered list at the end. And why do I have to choose between Discobot and sending an email? That’s what I wanted to do: send new users an email. Discobot teaches people how to use Discourse (BTW, in survey…

[image] G Ann Campbell: Why can’t I do both? Do you have Automation installed on your site? You could always create an automation to send a PM when someone signs up.

It’s not in my list of Plugins. Do y’all even allow that on hosted sites?

We do indeed. :slight_smile: It’s an official one available on the Business and Enterprise plans. :+1: [image] Discourse Automation Plugin discourse2 Summary Discourse Automation lets you automate actions through scripts and triggers. Customisation is mad…

How are `system_messages.welcome_user.*` values used?

Support

Moin February 16, 2024, 7:39pm 2

I think it is the first message you receive from discobot.

I also found

Topic		Replies	Views
Can't find discobot welcome message text Support	4	1001	March 8, 2019
Can I send an automated welcome message to all new users? Support	3	238	September 25, 2025
Changing Welcome Message Support	12	5911	May 31, 2022
Allow welcome email in addition to the bot welcome message Feature	14	4208	June 11, 2017
How to automate messages Support	9	3998	July 31, 2023

How are `system_messages.welcome_user.*` values used?

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