# How can a user change/update their email?

**URL:** https://meta.discourse.org/t/how-can-a-user-change-update-their-email/162837
**Category:** Support
**Created:** [September 2, 2020, 6:14pm UTC](https://meta.discourse.org/t/how-can-a-user-change-update-their-email/162837 "2020-09-02T18:14:09Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![cristina.threlkeld](https://avatars.discourse-cdn.com/v4/letter/c/c6cbf5/32.png) [@cristina.threlkeld](https://meta.discourse.org/u/cristina.threlkeld)
#### Post date: [September 2, 2020, 6:14pm UTC](https://meta.discourse.org/t/how-can-a-user-change-update-their-email/162837/1 "2020-09-02T18:14:09Z")

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A forum user emailed and asked how they can update their email in the system… how is this done?

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### Author: ![Thomas\_G](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/thomas_g/32/200158_2.png) [@Thomas\_G](https://meta.discourse.org/u/Thomas_G)
#### Post date: [September 2, 2020, 6:28pm UTC](https://meta.discourse.org/t/how-can-a-user-change-update-their-email/162837/2 "2020-09-02T18:28:42Z")

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Guide them to their preferences \> under the email title, they will find their primary email. They can change that by pressing the little 🔧 icon, then press change email.

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### Author: ![ondrej](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ondrej/32/198804_2.png) [@ondrej](https://meta.discourse.org/u/ondrej)
#### Post date: [September 2, 2020, 6:45pm UTC](https://meta.discourse.org/t/how-can-a-user-change-update-their-email/162837/3 "2020-09-02T18:45:45Z")

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Here’s a visual aid

 ![sketch-1599072283398](https://global.discourse-cdn.com/meta/original/3X/5/f/5f12170749374aa20989ec36a946525df52c468a.png)

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### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [September 24, 2021, 8:32am UTC](https://meta.discourse.org/t/how-can-a-user-change-update-their-email/162837/4 "2021-09-24T08:32:28Z")

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Hi,

I do not see a control for changing a primary email:

 ![Profile 🔊 2021-09-24 11-27-24](https://global.discourse-cdn.com/meta/original/3X/f/8/f8cc0d73bcf5da330fcce6a33031449bf8956dc3.png)

How can I change it in another way? And why I don’t see this control?  
We use SSO for user’s login, could it be the reason?

Thanks,  
Stanislaw

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [September 24, 2021, 9:25am UTC](https://meta.discourse.org/t/how-can-a-user-change-update-their-email/162837/5 "2021-09-24T09:25:14Z")

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> [@stanislaw](#):
>
> We use SSO for user’s login, could it be the reason?

I don’t have SSO, but I believe the email addresses are updated from the main log-on, and then sent to Discourse from there (depending on your particular settings).

There’s a bit about it in this post:

> [@How to let moderators change email addresses?](https://meta.discourse.org/t/how-to-let-moderators-change-email-addresses/86972/14):
>
> You can check if SSO is enabled between your WordPress site and Discourse by clicking the Discourse link from your site’s dashboard, then Click the SSO options tab, then click the SSO Provider tab. If SSO is enabled through the WP Discourse plugin, the “Enable SSO Provider” checkbox will be checked: Assuming that it is enabled, go to your Discourse settings page and search for ‘sso overrides email’: If that setting is enabled, email addresses will be updated on Discourse f…
