# How do you deal with users that bring up issues?

**URL:** <https://meta.discourse.org/t/how-do-you-deal-with-users-that-bring-up-issues/237713>\
**Category:** Community Building\
**Created:** [August 31, 2022, 3:33pm UTC](https://meta.discourse.org/t/how-do-you-deal-with-users-that-bring-up-issues/237713 "2022-08-31T15:33:27Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![j127](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j127/32/79093_2.png) [@j127](https://meta.discourse.org/u/j127)\
**Post date:** [August 31, 2022, 10:09pm UTC](https://meta.discourse.org/t/how-do-you-deal-with-users-that-bring-up-issues/237713/2 "2022-08-31T22:09:25Z")

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> [@darkpixlz](#):
>
> They instantly started making spam (posts literally just containing the word Thomas. I have proof if you want it) and started being sexist, so I instantly suspended them for a week.

I guess it depends on the type of users that a forum attracts, but I don’t suspend users unless it’s permanent. If someone misbehaves, they get a message from me explaining the problem. If they keep doing it or disrespect the admins after that point, they get permanently suspended or deleted.

I don’t give anyone moderator permissions. There are a couple of people with the title “moderator” that have TL4, but I don’t want people who I haven’t met in person and/or don’t have legal contracts with to have access to users’ private messages. Too many things can go wrong, like what you mentioned with “mod was leaking staff discussions in PDFs”.

> [@darkpixlz](#):
>
> They had asked me for image Perma so they could make a discussion.

What is “image Perma”?

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