# How do you handle safeguarding issues? **URL:** \ **Category:** Community Building\ **Created:** [March 19, 2021, 7:10pm UTC](https://meta.discourse.org/t/how-do-you-handle-safeguarding-issues/183802 "2021-03-19T19:10:01Z")\ **Posts on this page:** 1\ **Showing post:** 1
**Author:** ![phi](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/phi/32/116086_2.png) [@phi](https://meta.discourse.org/u/phi)\ **Post date:** [March 19, 2021, 7:10pm UTC](https://meta.discourse.org/t/how-do-you-handle-safeguarding-issues/183802/1 "2021-03-19T19:10:01Z")
We manage a fairly active community with an audience on the younger side. Over the years we have had a few safeguarding issues (suicide threats) and while we are treating every occurrence seriously (as we should), it seems to always be a cry for attention that requires a lot of time and effort from our moderators to defuse; needless to say, this can take a toll on our staff who would prefer not having to deal with this. Our community managers have been trained for this type of issues (through a 3rd party program) and we have a clear playbook for those situations with a special group that can be notified anytime there is suspicion of potential self harm, harassment or bullying. I am wondering how other communities are handling those situations. When is it ok to terminate a conversation with someone who made self harm threats (after pointing him to the appropriate resources of course)? Thank you in advance for any insight. --- _[View the full topic](https://meta.discourse.org/t/how-do-you-handle-safeguarding-issues/183802)._