# How does the 'Pending Users' notification work?

**URL:** https://meta.discourse.org/t/how-does-the-pending-users-notification-work/282773
**Category:** Support
**Tags:** approval
**Created:** [November 19, 2020, 5:28am UTC](https://meta.discourse.org/t/how-does-the-pending-users-notification-work/282773 "2020-11-19T05:28:35Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![weallwegot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/weallwegot/32/124753_2.png) [@weallwegot](https://meta.discourse.org/u/weallwegot)
#### Post date: [November 19, 2020, 5:28am UTC](https://meta.discourse.org/t/how-does-the-pending-users-notification-work/282773/1 "2020-11-19T05:28:35Z")

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> [@Configuring and managing the sign-up flow with user approval](https://meta.discourse.org/t/configuring-and-managing-the-sign-up-flow-with-user-approval/112128/1):
>
> A scheduled job will notify moderators about pending user approvals. You can also keep a check on these approval requests by visiting `/admin/users/list/pending`

Hi thanks for the explanation a few questions:

- what is the frequency for this email notification job? i dont see it at `/sidekiq`
- does the notification also go to users in the administrator role?
- is there a setting to make the notification come faster similar to like `Watching|Tracking|Muted` structure that exists with post notifications?

Thanks!

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### Author: ![tshenry](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tshenry/32/119495_2.png) [@tshenry](https://meta.discourse.org/u/tshenry)
#### Post date: [November 20, 2020, 11:24pm UTC](https://meta.discourse.org/t/how-does-the-pending-users-notification-work/282773/2 "2020-11-20T23:24:33Z")

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> [@weallwegot](#):
>
> what is the frequency for this email notification job? i dont see it at `/sidekiq`

The job is called `PendingUsersReminder` and runs every hour, but can be delayed according the `pending users reminder delay` site setting.

> [@weallwegot](#):
>
> does the notification also go to users in the administrator role?

Only if they also have the moderator role

> [@weallwegot](#):
>
> is there a setting to make the notification come faster similar to like `Watching|Tracking|Muted` structure that exists with post notifications?

There is not that I’m aware of. I think you would need to come up with a small plugin to override the [hard-coded frequency](https://github.com/discourse/discourse/blob/4ea21fa2d046518807ec3ebda6fc4d2abe511a55/app/jobs/scheduled/pending_users_reminder.rb#L6) in the `PendingUsersReminder` job.

These were good questions! I’ll be sure to integrate the answers into the OP.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [October 19, 2023, 9:43am UTC](https://meta.discourse.org/t/how-does-the-pending-users-notification-work/282773/3 "2023-10-19T09:43:06Z")

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