# How many categories can discourse support?

**URL:** <https://meta.discourse.org/t/how-many-categories-can-discourse-support/54237>\
**Category:** Support\
**Created:** [December 14, 2016, 2:07pm UTC](https://meta.discourse.org/t/how-many-categories-can-discourse-support/54237 "2016-12-14T14:07:17Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![riking](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/riking/32/170938_2.png) [@riking](https://meta.discourse.org/u/riking)\
**Post date:** [July 11, 2020, 7:39am UTC](https://meta.discourse.org/t/how-many-categories-can-discourse-support/54237/12 "2020-07-11T07:39:25Z")

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Group PMs work great for the team here on Meta. In your case, it sounds like you would have a PM between

- the patient
- the assigned medic(s)
- the @support\_staff group

The support\_staff group would benefit from our polished group inbox view, where messages can be “archived” after it’s determined that the group has nothing more to do with the message as it stands.

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_[View the full topic](https://meta.discourse.org/t/how-many-categories-can-discourse-support/54237)._