# How should a user request a password reset when they do not remember the e-mail address that one of their accounts utilises?

**URL:** https://meta.discourse.org/t/how-should-a-user-request-a-password-reset-when-they-do-not-remember-the-e-mail-address-that-one-of-their-accounts-utilises/409201
**Category:** Support
**Tags:** email, login
**Created:** [August 3, 2026, 10:09pm UTC](https://meta.discourse.org/t/how-should-a-user-request-a-password-reset-when-they-do-not-remember-the-e-mail-address-that-one-of-their-accounts-utilises/409201 "2026-08-03T22:09:20Z")
**Posts on this page:** 1
**Showing post:** 11

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### Author: ![roke\_julian\_lockhart](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/roke_julian_lockhart/32/540179_2.png) [@roke\_julian\_lockhart](https://meta.discourse.org/u/roke_julian_lockhart)
#### Post date: [August 5, 2026, 1:49am UTC](https://meta.discourse.org/t/how-should-a-user-request-a-password-reset-when-they-do-not-remember-the-e-mail-address-that-one-of-their-accounts-utilises/409201/11 "2026-08-05T01:49:49Z")

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> [@pfaffman](#):
>
> If you want to use a service and continue to use the service, it’s your responsibility to know what email address you used.

@pfaffman, I didn’t forget. Rather, OpenAI haphazardly disconnected their SSO integration, silently replacing it with an e-mail address inherited from the user’s OpenAI account, and no password bound by default. As @awesomerobot presumed:

> [@awesomerobot](#):
>
> I’d imagine an email alias service should keep some record of which aliases have been used where? Apple’s does but I don’t have experience with others to know for sure.

…indeed, it (Addy) does, although, in this case, I merely utilised the one that was still bound to my OpenAI account, in my credential manager.

* * *

> [@pfaffman](#):
>
> If you forget, then you have to create a new account. The alternatives are all much worse. Email the admin (who does not publish their email address, so you’ll need to create a new account to contact them), then say “Uh, I created an account with an email address that I don’t know. I can’t prove I own it, since I don’t know what it is.” Or you could ask “I created a username secret123, I forgot what email address I used, can you tell me?”
> 
> If you’re paranoid enough to use random email addresses then you’re paranoid enough that you use a password manager that will remember the info for you, otherwise, you’re out of luck.

@pfaffman, unless I misunderstand what might be intended to be solely humourous, I do not appreciate your presumption that this was due to incompetence, nor, especially, that I am paranoid, because of my mere use of e-mail middle-ware.

To elaborate on the latter attribute, I utilise the alias service for e-mail triage, because I work as an Emergency Responder for St John Ambulance, a Coastguard Rescue Officer for HM Coastguard, and am a trustee and committee member for multiple national and local charities (including Crimestoppers Trust and Neighbourhood Watch Network), wherein I frequently liaise with [the Office Of] The Police [And Crime Commissioner] for the county within which I live. Additionally, all of this goes to the same e-mail inbox that all of my FOSS work, my personal communications (like SARs), and my security alerts do. Consequently, being able to separate it for the sake of prioritisation is incredibly important to me.

My previous inboxes, before I utilised an alias service, were overrun with spear-phishing attempts from private and national actors, alike. Since I utilised this, being able to control and analyse who has shared which e-mail address to whom has allowed me to reduce the quantity of that spam to barely 2 % of what it used to be.

Consider that condescension may be a lower form of wit than even sarcasm is.

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