# Come automatizzare i messaggi

**URL:** https://meta.discourse.org/t/how-to-automate-messages/106486
**Category:** Support
**Created:** [14 Gennaio 2019, 12:26pm UTC](https://meta.discourse.org/t/how-to-automate-messages/106486 "2019-01-14T12:26:01Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![Agnieszka\_Jaskiewicz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/agnieszka_jaskiewicz/32/94911_2.png) [@Agnieszka\_Jaskiewicz](https://meta.discourse.org/u/Agnieszka_Jaskiewicz)
#### Post date: [14 Gennaio 2019, 12:26pm UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/1 "2019-01-14T12:26:01Z")

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Hi all,

I would like to send a short welcome message to all new users who logg in to our forum for the 1st time. For now I do it manually but I’d love to automate it. We turned off discobot because our users found it confusing.

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### Author: ![vulkanino](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vulkanino/32/119654_2.png) [@vulkanino](https://meta.discourse.org/u/vulkanino)
#### Post date: [14 Gennaio 2019, 1:13pm UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/2 "2019-01-14T13:13:51Z")

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In admin you can customize your email templates.

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### Author: ![Agnieszka\_Jaskiewicz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/agnieszka_jaskiewicz/32/94911_2.png) [@Agnieszka\_Jaskiewicz](https://meta.discourse.org/u/Agnieszka_Jaskiewicz)
#### Post date: [14 Gennaio 2019, 2:18pm UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/3 "2019-01-14T14:18:30Z")

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I don’t mean email but the message inside the forum.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [14 Gennaio 2019, 10:02pm UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/4 "2019-01-14T22:02:03Z")

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There is an option to have a standard single message (no interactive replies) from discobot, that is what it is for. It basically disables responses on that pm, and is identical to how older versions of Discourse behaved.

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### Author: ![Agnieszka\_Jaskiewicz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/agnieszka_jaskiewicz/32/94911_2.png) [@Agnieszka\_Jaskiewicz](https://meta.discourse.org/u/Agnieszka_Jaskiewicz)
#### Post date: [29 Gennaio 2019, 11:17am UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/5 "2019-01-29T11:17:00Z")

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Hi @codinghorror is it possible to send these messages but not from a discobot but from me?

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### Author: ![SidV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sidv/32/119460_2.png) [@SidV](https://meta.discourse.org/u/SidV)
#### Post date: [29 Gennaio 2019, 11:31am UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/6 "2019-01-29T11:31:49Z")

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> [@codinghorror](#):
>
> No plans to make the welcome come from a user account since it leads to tons of support problems for us, and it isn’t sustainable… however, you can replace the message with whatever you want and we do want good translations in place. Conceptually it is the same exact message, there’s no real difference.

Read more in this topic: [https://meta.discourse.org/t/i-cant-get-the-welcome-message-to-display/63383?u=sidv](https://meta.discourse.org/t/i-cant-get-the-welcome-message-to-display/63383)

At first I wanted the same thing as you, that is, to welcome my users with the administrator user.

But after using a DiscoBot some time, I realized that it’s better. Because in my case, I present the bot as a “robot” that teaches users to use the forum, and I explain to them how they should do in case they want support from a real person.

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### Author: ![Td228admin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/td228admin/32/111824_2.png) [@Td228admin](https://meta.discourse.org/u/Td228admin)
#### Post date: [8 Novembre 2019, 8:42am UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/7 "2019-11-08T08:42:45Z")

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Ciao,

Ho un problema: devo disabilitare Discobot. Tuttavia, vorrei comunque mantenere il messaggio di benvenuto automatico. Esiste una soluzione per questo?

Grazie.

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [8 Novembre 2019, 2:36pm UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/8 "2019-11-08T14:36:17Z")

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> [@Td228admin](#):
>
> Ho un problema: devo disabilitare discobot.  
> Tuttavia, vorrei comunque mantenere il messaggio di benvenuto automatico.

Selezionare l’opzione “Invia a tutti i nuovi utenti un messaggio di benvenuto con una guida rapida per iniziare” per l’impostazione del sito `discourse narrative bot welcome post type` potrebbe fare al caso tuo. Il messaggio verrà inviato da discobot, ma puoi personalizzarne il testo.

Assicurati di _non_ selezionare l’impostazione `disable discourse narrative bot welcome post`.

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### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax)
#### Post date: [8 Novembre 2019, 3:10pm UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/9 "2019-11-08T15:10:41Z")

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@Td228admin dovresti anche abilitare discobot.

 ![image](https://global.discourse-cdn.com/meta/original/3X/2/1/21499757eb0f0431586a168647419cb23cfc23db.png)

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [31 Luglio 2023, 12:24am UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/10 "2023-07-31T00:24:33Z")

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [31 Luglio 2023, 9:03am UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/11 "2023-07-31T09:03:09Z")

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Solo un piccolo aggiornamento su questo: ora puoi usare il plugin [Automation](https://meta.discourse.org/t/discourse-automation/195773) per farlo. 🥳 Qualcosa di simile funzionerebbe, anche se puoi anche attivarlo al cambio di livello di fiducia da TL0-\>TL1 se si adattasse meglio a ciò che avevi in mente:

 ![automation welcome message](https://global.discourse-cdn.com/meta/original/4X/1/6/5/165e762ab17b35a391b1b3e1b8e274647ebd7074.png)

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [31 Luglio 2023, 9:03am UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/12 "2023-07-31T09:03:40Z")

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