# How to automate messages

**URL:** <https://meta.discourse.org/t/how-to-automate-messages/106486>\
**Category:** Product Support\
**Created:** [January 14, 2019, 12:26pm UTC](https://meta.discourse.org/t/how-to-automate-messages/106486 "2019-01-14T12:26:01Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![SidV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sidv/32/119460_2.png) [@SidV](https://meta.discourse.org/u/SidV)\
**Post date:** [January 29, 2019, 11:31am UTC](https://meta.discourse.org/t/how-to-automate-messages/106486/6 "2019-01-29T11:31:49Z")

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> [@codinghorror](#):
>
> No plans to make the welcome come from a user account since it leads to tons of support problems for us, and it isn’t sustainable… however, you can replace the message with whatever you want and we do want good translations in place. Conceptually it is the same exact message, there’s no real difference.

Read more in this topic: [https://meta.discourse.org/t/i-cant-get-the-welcome-message-to-display/63383?u=sidv](https://meta.discourse.org/t/i-cant-get-the-welcome-message-to-display/63383)

At first I wanted the same thing as you, that is, to welcome my users with the administrator user.

But after using a DiscoBot some time, I realized that it’s better. Because in my case, I present the bot as a “robot” that teaches users to use the forum, and I explain to them how they should do in case they want support from a real person.

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