# Como depurar erro de log do Mailgun (não receber email de ativação)

**URL:** <https://meta.discourse.org/t/how-to-debug-mailgun-log-error-not-receiving-activation-email/45352>\
**Category:** Product Support\
**Created:** [7 Junho , 2016 04:29 UTC](https://meta.discourse.org/t/how-to-debug-mailgun-log-error-not-receiving-activation-email/45352 "2016-06-07T04:29:54Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![ron\_jeremy](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ron_jeremy/32/56621_2.png) [@ron\_jeremy](https://meta.discourse.org/u/ron_jeremy)\
**Post date:** [7 Junho , 2016 20:02 UTC](https://meta.discourse.org/t/how-to-debug-mailgun-log-error-not-receiving-activation-email/45352/5 "2016-06-07T20:02:47Z")

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Spam Cannibal says “bulk emailer not eligible for removal”. Does this mean I have to move from DigitalOcean or Mailgun?

SORBS shows the following:

Summary information for 209.61.151.224/32  
Note: Times shown are for the latest entry only!  
Found 3 network entries and 0 host/domain entries.

Problem Entries, (listings will cause email problems.)  
10 “Spam” entries [20:39:16 29 May 2016 GMT+00].   
1 “Escalated” entries [02:09:59 21 Mar 2009 GMT+00].

Usage classification (only important if you run your own mailserver.)  
Note: Active “exDUHL” entries mean that the IP/Network has been unblocked for some or all IPs from the DUHL.

Problem hostnames/domains (could cause email problems.)  
1 “Spamvertised” entries [10:31:33 28 Oct 2015 GMT+00].   
Note:These entries are for URLs or email domains, the IPs that may show up as ‘spamvertised’ only indicate where the URL/Host was seen being sent from. Listings for IPs that are ‘spamvertised’ will not usually cause blocking problems unless the email contains the IP address as a URL  
Note: For a more detailed view you have to be registered and logged in.

Current Listings (active)  
Historical Listings (inactive)  
Current Listing with an active exception  
Current Listing however, listings of these types can help mail delivery rather than cause blocking.

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