# Como depurar erro de log do Mailgun (não receber email de ativação)

**URL:** <https://meta.discourse.org/t/how-to-debug-mailgun-log-error-not-receiving-activation-email/45352>\
**Category:** Product Support\
**Created:** [7 Junho , 2016 04:29 UTC](https://meta.discourse.org/t/how-to-debug-mailgun-log-error-not-receiving-activation-email/45352 "2016-06-07T04:29:54Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![ron\_jeremy](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ron_jeremy/32/56621_2.png) [@ron\_jeremy](https://meta.discourse.org/u/ron_jeremy)\
**Post date:** [13 Junho , 2016 16:34 UTC](https://meta.discourse.org/t/how-to-debug-mailgun-log-error-not-receiving-activation-email/45352/7 "2016-06-13T16:34:34Z")

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I just wanted to update this thread in case someone else here is having the same issue. Mailgun moved my IP to a different one that was not on any blacklists. This mitigated the issue, but the problem persisted for members **registering with email addresses hosted by their ISP** (for example, @shaw.ca, @telus.net, etc.).

To fully resolve the issue I had to add the following **2 MX records** to my DNS settings:

Hostname: **mg** or **mg.yourdomain.name**  
Points To: **[mxa.mailgun.org](http://mxa.mailgun.org)**  
Priority: **10**

Hostname: **mg or mg.yourdomain.name**  
Points To: **[mxb.mailgun.org](http://mxb.mailgun.org)**  
Priority: **10**

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