Hello, is it possible that one of the AI models or options of that type allow you to respond to a topic with AI responses? For example, there is a topic where they ask sites to register domains, and that the AI automatically responds to different pages?, and in the older topics that this was not implemented, I can do it 1 by 1 with a few clicks.

[image] Discourse Chatbot robot Plugin information_source Summary The Original AI Chatbot for Discourse hammer_and_wrench Repository Link GitHub - merefield/discourse-chatbot: An AI bot with RAG capability for Topics, Chat & Customer Support in Discourse, currently powered by OpenAI · GitHub open_book Install Guide How to install plugins in Discourse heart Sponsorship Please consider becoming an ongoing sponsor of my open source work at a level that suits your or your organisation’s resources and needs to ens… Has an “answering machine” mode where you can configure the bot to automatically respond to new topics in specific Categories. You can set up the bots prompt per category to tailor its behaviour. I use it to “intelligently” welcome new members for example.

I believe you can set this up with Discourse Automation and augment with Discourse AI [image] Creating an auto responder automation Site Management bookmark This guide explains how to set up an auto responder using the Automation Plugin in Discourse. The auto responder can automatically reply to posts or personal messages containing specific keywords. person_raising_hand Required user level: Administrator An auto responder in Discourse can automatically reply to posts containing certain keywords or phrases. This feature can help moderators and administrators focus on more complex tasks by automating responses to common queries or si… [image] Discourse Automation Plugin discourse2 Summary Discourse Automation lets you automate actions through scripts and triggers. Customisation is made through an automatically generated UI. open_book Install Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. [Capture d’écran 2021-07-02 à 15.13.57] Features Easy automation of complex workflows Triggers automations at specific dates, periodically, or on specific events Provides automatically generated … [image] Discourse AI Plugin [ai] discourse2 Summary Integration between AI features and Discourse globe_with_meridians Website Discourse AI Features | Discourse - Civilized Discussion open_book Install Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Discourse AI Discourse AI is our one-stop solution for integrating Artificial Intelligence and Discourse, enabling both new features and enhancing existing ones. Discourse AI features For …

I plan to add “Roles” to “AI Personas” I have in in progress PR so we are not too far. Roles: “Bot” → the PM / Chat thing we all love “Group responder” → respond to first post in a group PM (either as post or whisper) “Topic responder” → respond to topics in a specific category or containing specific tags. (either as post or whisper) Only thinking at the moment about a role for responding to the first post of a topic, after that … will it gets both complicated and expensive. A few weeks out.

[image] Sam Saffron: A few weeks out. How’s this coming, I was hoping to be able to use this to reply to the posts which we call “Forever Alone” posts that never got a reply It would be nice to use LLM and some community search / context to auto reply with potential help and or suggestions

[image] Jose C Gomez: How’s this coming, I was hoping to be able to use this to reply to the posts which we call “Forever Alone” posts that never got a reply I have a branch for this, but we have a lot of stuff changing at the moment so I put this on hold for a bit. Responder though was meant to respond right away, what you are describing here feel a bit like automation, no? For topics with zero replies in specific categories, make a reply 1 week later. How would you see this feature working and helping, can you expand a bit with a concrete example or 2?

[image] Sam Saffron: How would you see this feature working and helping, can you expand a bit with a concrete example or 2? We find that a lot of times a post gets to the forever alone category cause people didn’t see it we have a pretty active forum and stuff just gets past the active topic list and people forget Sometimes the question has already been answered but the person asking didn’t search the forum So I think it would be helpful to reply with some interesting related links to other topics and or bump the topic up for visibility A better option would be to try to actually answer the question based on the entire content of our forum but that seems like a tall (read expensive) order

For that specific use case I’ve had success giving tools to the staff team using either of the solutions proposed here [image] Can Discobot answer unanswered and idle topics? Feature If you have a support team, you can add a button to filter only topics with zero replies for then: There is also a plugin that will tag every new topic with a unhandled tag, until your staff deals with it and hits a button to remove the tag: https://github.com/discourse/discourse-unhandled-tagger IMO it’s better to give those visibility without increasing noise.

This is a wonderful idea and I just checked it out, but do you have any idea how to do it via the auto responder considering it only works with key-value pairs? :innocent: I mean in the sense that the AI persona would auto respond to the post as if it were actually @mentioned by the user.

I tried users’ responses when they received AI answers to older topics without answers/posts instead of real answers. 10 tries and 10 really pissed-off users — so I would say that approach isn’t suitable for every forum and culture. What I don’t know and can just guess is that there were two reasons: AI was too general and hallucinated too much, aka. it gave only pseudo-useful responses users were waiting too long and then they got an AI answer that normally doesn’t happen, so they were offended and thought that their questions weren’t worth a real human’s time The first reason comes from KB data, prompting, and limitations of AI. The second one… they were right. People tend to know that AI chats, etc. are for saving money and trying to take the road where they should not use words like “personal” and “service” :smirking_face: Sure, that test was small. And my site isn’t a business but another community, and people are more sensitive when things are hobby-based (because everybody already knows businesses try to… well, get your money the easiest possible way :rofl:) and about proofreading I used AI proofreading. So if and when there are still awful errors, it isn’t my fault anymore :winking_face_with_tongue: I kind of like this feature.

Hi @merefield, Wonderful plugin. Hopefully this is an appropriate place to respond. With your Discourse Chatbot is it possible for the AI to respond to the original poster in a new topic created as opposed to responding to all posts? I would like not overrespond with the AI but seems a great opportunity to respond and provide relevant context. Thanks!

How to respond to automatic topics with AI

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Lilly (Lillian ) May 9, 2024, 4:17am 3

I believe you can set this up with Discourse Automation and augment with Discourse AI

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How to respond to automatic topics with AI

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