# Hoe te reageren op automatische onderwerpen met AI

**URL:** https://meta.discourse.org/t/how-to-respond-to-automatic-topics-with-ai/307346
**Category:** Support
**Tags:** automation, ai
**Created:** [9 mei 2024 om 02:42 UTC](https://meta.discourse.org/t/how-to-respond-to-automatic-topics-with-ai/307346 "2024-05-09T02:42:28Z")
**Posts on this page:** 1
**Showing post:** 8

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [14 juni 2024 om 17:27 UTC](https://meta.discourse.org/t/how-to-respond-to-automatic-topics-with-ai/307346/8 "2024-06-14T17:27:14Z")

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For that specific use case I’ve had success giving tools to the staff team using either of the solutions proposed here

> [@Can Discobot answer unanswered and idle topics?](https://meta.discourse.org/t/can-discobot-answer-unanswered-and-idle-topics/105060/5):
>
> If you have a support team, you can add a button to filter only topics with zero replies for then: There is also a plugin that will tag every new topic with a unhandled tag, until your staff deals with it and hits a button to remove the tag: [https://github.com/discourse/discourse-unhandled-tagger](https://github.com/discourse/discourse-unhandled-tagger)

IMO it’s better to give those visibility without increasing noise.

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