# How to send mass message to forum users?

**URL:** https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729
**Category:** Support
**Created:** [October 19, 2016, 9:33am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729 "2016-10-19T09:33:07Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![rainwww](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@rainwww](https://meta.discourse.org/u/rainwww)
#### Post date: [October 19, 2016, 9:33am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/1 "2016-10-19T09:33:07Z")

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If Discourse forum system has mass message function? That’s to say, moderator can send internal message (notice) to all forum users one time. Thanks.

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### Author: ![vinothkannans](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vinothkannans/32/86465_2.png) [@vinothkannans](https://meta.discourse.org/u/vinothkannans)
#### Post date: [October 19, 2016, 10:49am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/2 "2016-10-19T10:49:32Z")

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I hope this is what you are looking for

> [@Allow groups to be mentioned and sent messages](https://meta.discourse.org/t/group-mentions-and-messages/36228):
>
> bookmark This guide describes how to enable group mentions and messages in Discourse. person_raising_hand Required user level: Administrator By default, users cannot mention groups or send messages directly to them. Administrators can modify these settings to facilitate better group interactions. Configuring group mentions and messaging To enable group mentions and messages: Navigate to the group’s page. Select the Manage tab. In the left-hand sidebar, go to the Interaction section. …

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### Author: ![rainwww](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@rainwww](https://meta.discourse.org/u/rainwww)
#### Post date: [October 24, 2016, 7:33am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/3 "2016-10-24T07:33:15Z")

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Thanks a lot for your help.  
But if i want to establish one Group name **all users** , i can’t add the **trust\_level\_0** into the group.

And, if i want to post message, i can’t select **trust\_level\_0** in the receiver column.

So i don’t know how to send message to batch users. I need you help, thanks a lot.

 ![](https://global.discourse-cdn.com/meta/original/3X/3/0/306951e9df6108c8218ce1a8c20008d8add8da99.png)

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### Author: ![vinothkannans](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vinothkannans/32/86465_2.png) [@vinothkannans](https://meta.discourse.org/u/vinothkannans)
#### Post date: [October 24, 2016, 7:36am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/4 "2016-10-24T07:36:35Z")

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sorry. I can’t catch your point

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### Author: ![rainwww](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@rainwww](https://meta.discourse.org/u/rainwww)
#### Post date: [October 24, 2016, 8:21am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/5 "2016-10-24T08:21:32Z")

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That’s to say, if administrator wants to send mass message to all of forum users? how can he do? thanks.

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### Author: ![vinothkannans](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vinothkannans/32/86465_2.png) [@vinothkannans](https://meta.discourse.org/u/vinothkannans)
#### Post date: [October 24, 2016, 8:58am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/6 "2016-10-24T08:58:07Z")

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I hope the inbuilt group `@everyone` will help you to do this

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [October 24, 2016, 9:01am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/7 "2016-10-24T09:01:44Z")

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No, mentioning the [@everyone](https://meta.discourse.org/groups/everyone) group **does not** mention everyone.

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### Author: ![rainwww](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@rainwww](https://meta.discourse.org/u/rainwww)
#### Post date: [October 24, 2016, 9:03am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/8 "2016-10-24T09:03:15Z")

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> [@zogstrip](#):
>
> No, mentioning the [@everyone](https://meta.discourse.org/groups/everyone) group does not mention everyone.

Then, how to do it? thanks

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [October 24, 2016, 9:03am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/9 "2016-10-24T09:03:50Z")

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It’s not possible through a mention. You can show a global notice though.

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### Author: ![vinothkannans](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vinothkannans/32/86465_2.png) [@vinothkannans](https://meta.discourse.org/u/vinothkannans)
#### Post date: [October 24, 2016, 9:08am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/10 "2016-10-24T09:08:55Z")

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even admin can’t send PM to everyone group?

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### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [October 24, 2016, 9:25am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/11 "2016-10-24T09:25:04Z")

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You could mention [@trust\_level\_0](https://meta.discourse.org/groups/trust_level_0) after allowing this in site settings.

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### Author: ![rainwww](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@rainwww](https://meta.discourse.org/u/rainwww)
#### Post date: [October 24, 2016, 9:48am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/12 "2016-10-24T09:48:59Z")

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If i don’t want other users to see how many people in level 0 , (it means i don’t use mention function), then can i set up one Group of all users?

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### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [October 24, 2016, 10:00am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/13 "2016-10-24T10:00:18Z")

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[@trust\_level\_0](https://meta.discourse.org/groups/trust_level_0) _is_ a group of all users 🙂

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### Author: ![rainwww](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@rainwww](https://meta.discourse.org/u/rainwww)
#### Post date: [October 24, 2016, 10:10am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/14 "2016-10-24T10:10:09Z")

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Get it, thanks a lot.

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### Author: ![achamess](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/achamess/32/120563_2.png) [@achamess](https://meta.discourse.org/u/achamess)
#### Post date: [July 27, 2017, 2:51pm UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/15 "2017-07-27T14:51:50Z")

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How do I do this? How do I enable mentioning [@trust\_level\_0](https://meta.discourse.org/groups/trust_level_0)? @fefrei

Update: I figured it out. Here is a screenshot for anyone who needs to do this.

 ![02 AM](https://global.discourse-cdn.com/meta/original/3X/6/7/6761a112c4b10e2167ccbb83fe057f4b76641320.png)

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### Author: ![achamess](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/achamess/32/120563_2.png) [@achamess](https://meta.discourse.org/u/achamess)
#### Post date: [July 27, 2017, 5:42pm UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/16 "2017-07-27T17:42:01Z")

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So I did this, and the trust\_level\_0 appears to have all users in my forum, but it looks like not everyone was emailed the notice of the PM. I see only a handful of people got emails around the time I sent. Is there some lag time?

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### Author: ![Mittineague](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mittineague/32/114259_2.png) [@Mittineague](https://meta.discourse.org/u/Mittineague)
#### Post date: [July 27, 2017, 5:59pm UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/17 "2017-07-27T17:59:16Z")

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IMHO, if you want to mass email your forum members it would be better to not do it through Discourse.

If your intent is to mass email, as compared to mass Notification, I think it would be better to export your members’ email addresses and use an email provider.

As for a possible delay, it could be that a job needs to run. But it could be that some members, depending on their activity and how they have their Preference Settings that they won’t get an email.

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### Author: ![LeoMcA](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/leomca/32/87233_2.png) [@LeoMcA](https://meta.discourse.org/u/LeoMcA)
#### Post date: [July 28, 2017, 5:12pm UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/18 "2017-07-28T17:12:48Z")

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> [@Mittineague](#):
>
> IMHO, if you want to mass email your forum members it would be better to not do it through Discourse.

If you really do want to send an email to all your users through Discourse, I created a plugin to do that a while ago:

[https://github.com/mozilla/discourse-email-all](https://github.com/mozilla/discourse-email-all)

Just remember, with great power comes great responsibility.

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### Author: ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)
#### Post date: [September 12, 2017, 5:35am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/19 "2017-09-12T05:35:26Z")

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> [@LeoMcA](#):
>
> mozilla/discourse-email-all
> 
> discourse-email-all - Allow an admin to email everybody

Does this plugin still works?

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### Author: ![LeoMcA](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/leomca/32/87233_2.png) [@LeoMcA](https://meta.discourse.org/u/LeoMcA)
#### Post date: [September 12, 2017, 10:44am UTC](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/20 "2017-09-12T10:44:50Z")

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We haven’t used it recently - sending an email to every single one of your users isn’t something you’ll want to be doing very often if you want to keep those users - but there’s no reason I can think of that it wouldn’t still work.

[Next page](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729.md?page=2)
