# 如何向工作人员组成员发送私信？

**URL:** https://meta.discourse.org/t/how-to-send-pm-to-staff-group-members/94788
**Category:** Support
**Created:** [2018年八月15日 11:46 UTC](https://meta.discourse.org/t/how-to-send-pm-to-staff-group-members/94788 "2018-08-15T11:46:38Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [2018年八月15日 11:46 UTC](https://meta.discourse.org/t/how-to-send-pm-to-staff-group-members/94788/1 "2018-08-15T11:46:38Z")

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I can’t find how simple user can send PM to staff members (alternative for private topics)

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### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [2018年八月15日 12:00 UTC](https://meta.discourse.org/t/how-to-send-pm-to-staff-group-members/94788/2 "2018-08-15T12:00:50Z")

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Is it to an individual staff member or the whole staff Group?

in case 1, the staff member needs to have PMs enabled

in case 2, You can probably create a group email account if you use inbound emails on your forum.

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### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [2018年八月15日 12:07 UTC](https://meta.discourse.org/t/how-to-send-pm-to-staff-group-members/94788/3 "2018-08-15T12:07:00Z")

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Thanks for your answer.  
I need second case. But it’s not clear for me how can I create a group email account: do you mean create some user with email shared between all staff members?

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### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [2018年八月15日 12:23 UTC](https://meta.discourse.org/t/how-to-send-pm-to-staff-group-members/94788/4 "2018-08-15T12:23:01Z")

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You can go to the groups tab from the hamburger menu  
then edit the staff group (it is an automatic group)  
click the manage button on top of group  
then set `Who can message this group?` to everyone.

Then anyone who wants to send a message to staff can simply open the composer anywhere then from top left select new message and mention `staff` in the user field.

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### Author: ![stanislaw](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stanislaw/32/167064_2.png) [@stanislaw](https://meta.discourse.org/u/stanislaw)
#### Post date: [2018年八月15日 12:30 UTC](https://meta.discourse.org/t/how-to-send-pm-to-staff-group-members/94788/5 "2018-08-15T12:30:19Z")

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Thank you, that did the trick.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2018年八月16日 14:26 UTC](https://meta.discourse.org/t/how-to-send-pm-to-staff-group-members/94788/6 "2018-08-16T14:26:21Z")

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